JAIME A. GEIER
Lafox
Summary
Highly motivated and detailed-oriented professional seeking a Health Information Management position. Bringing forth excellent data management skills, effective written and verbal communication skills, and experience in maintaining and organizing patient records. Committed to ensuring accuracy, privacy and compliance with healthcare regulations. Ready to use my strong organizational skills and ability to multitask to contribute positively to a reputable healthcare institution.
Overview
24
24
years of professional experience
Work History
Health Information Management Coordinator
Greenfields of Geneva
01.2023 - 01.2025
- Ensured all health records are maintained with accuracy and organized to allow for communication amongst residents and family and our medical professionals. and staff, improve patient care and reduce the risk of legal issues.
- Audit records to ensure all documents are included in patient charts both paper and electronically on Point, Click, Care (PCC)
- Built relationships with all residents and family during their stay.
- Take picture of each patient and upload them into their electronic chart. Provided picture and brief overview of patient or resident for safety or elopement purposes.
- Certified all Medical Professionals
- Quality Assurance and Performance Improvement (QAPI)
- Coordinated with healthcare Administrator to prepare agenda, information packet/PowerPoint, that would be presented at each monthly meeting.
- Send Outlook invites team and additional attendees if needed. I requested the team to submit documents for my review and for preparation for the meeting.
- Provided sign-in sheet and took meeting minute notes.
- A final document including each team member input and typed notes would be provided to the Administrator and uploaded to our share drive for others to view.
- Medical Appointments and Transportation Scheduler
- Met with new patients and residents within 48 hours of admission/move-in for the purpose of introducing myself and
- Coordinating patient schedule for recovery in Skilled Nursing and scheduled each patient’s medical appointments and transportation to and from appointments.
- Communicated all appointment information to the patient, family, nurses, doctors. Provided a daily schedule to all healthcare team.
Concierge
Greenfields of Geneva
01.2020 - 01.2022
- Greets visitors and directs them to all areas of the building.
- Answers and connects phone calls to residents, nurses, and various departments.
- Monitors security monitors of Greenfields.
- Assists elderly within the facility.
- Communicates needs or concerns to appropriate nurses or nursing staff as needed.
- Maintains confidentiality of health information.
Customer Service Representative
In the Swim Call Center
01.2019 - 01.2020
- Familiarized myself with all company products and answered customer questions quickly and efficiently.
- Answered inbound calls appropriately and within company guidelines.
- Appropriately communicated with unsatisfied customers to resolve concerns and questions.
- Seasonal Position
Guest Services Representative
Art Van Furniture
01.2018 - 01.2019
- Balances excellent customer service with reliably completing day-to-days tasks.
- Resolved customer complaints.
- Maintained a clean work environment.
Teacher
Thompson Middle School
01.2001 - 01.2017
- 8th grade language arts, social studies, mathematics, advanced computers, AVID
- Key Contributions
- Earned high marks for the quality of classroom teaching, lesson plans, and instructional materials used in the classroom.
- Excellent communication skills with parents, students, and colleagues
- Strong listening skills demonstrated by open-ended class discussions and ability to encourage students to ask questions.
- Ability to identify a child’s learning style and tailor my approach accordingly
- Taught 8th grade level and honors level Language Arts students as well as individuals with learning challenges and special needs within a mainstreamed, inclusive classroom.
- Collaborated with other educators bi-weekly to develop rigorous lessons that are aligned to the Common Core State Standards.
- Open to constructive feedback and willing to try new techniques that could improve my teaching.
8th Grade Team Leader
01.2004 - 01.2014
- Attended bi-monthly team leader meetings to discuss current and future building-wide activities and events.
- Facilitated daily grade-level meetings for a team of between 5-10 team members.
- Used data to make team level instructional decisions.
- Coordinated field trips; scheduling trip with the facility and transportation, organizing students in groups, communicating plans to parents, students, and teacher team members, creating time schedule for the day
Education
MA - Educational Technology
Concordia University
River Forest, IL01.2015
MA - Educational Leadership
Aurora University
Aurora, IL01.2007
BA - Elementary Education
Northern Illinois University
DeKalb, IL01.2000
Skills
- Time management
- HIPAA regulations
- Organizational skills development
- Medical terminology
- Electronic health records management
- Health records review
- Effective communication
- Excellent communication
- Critical thinking
- HIPAA compliance
- Patient confidentiality
- Patient scheduling
Training
- Professional Development and Curriculum Writing
- Collaborated on the development of 6-8 literacy standards
- Collaborated on the development of portfolio assessment system
- Designed and implemented 8th grade language arts curriculum writing and staff development experiences
- Attended out-of-state professional learning seminar for three days to fully train for AVID curriculum.
- Presented activities to colleagues understand the AVID curriculum and assistant others to coordinate AVID system within their own classrooms.
Timeline
Health Information Management Coordinator
Greenfields of Geneva
01.2023 - 01.2025
Concierge
Greenfields of Geneva
01.2020 - 01.2022
Customer Service Representative
In the Swim Call Center
01.2019 - 01.2020
Guest Services Representative
Art Van Furniture
01.2018 - 01.2019
8th Grade Team Leader
01.2004 - 01.2014
Teacher
Thompson Middle School
01.2001 - 01.2017
MA - Educational Leadership
Aurora University
BA - Elementary Education
Northern Illinois University
MA - Educational Technology
Concordia University
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