Marchelle Fenelus
Brooklyn,NY
Summary
Results driven healthcare administration professional with 8 years of experience in hospital and urgent care settings, seeking to transition into healthcare management. Adept at overseeing patient services, staff coordination, and compliance with healthcare regulations, including HIPAA and Joint Commission standards. Skilled in process improvement, workflow optimization, and team leadership, with a strong ability to enhance operational efficiency and patient satisfaction. A proactive problem-solver with excellent communication and organizational skills, eager to take on leadership responsibilities in healthcare administration.
Overview
9
9
years of professional experience
Work History
Health Information Management Coordinator
Maimonides Midwood Community Hospital
Brooklyn, USA
01.2023 - Current
- Evaluated and audited medical records to ensure compliance, focusing on accurate documentation for new and readmitted patients
- Verified provider orders and collaborated with healthcare teams to address documentation needs
- Led projects and generated reports, maintaining clear communication with management and providers for streamlined operations
- Acted as a critical contact for resolving documentation issues, ensuring a smooth flow of accurate information
Admitting Representative
Memorial Sloan Kettering Cancer Center
New York, USA
05.2020 - 12.2022
- Managed patient admissions, efficiently capturing financial and demographic data to facilitate a smooth check-in process
- Coordinated private room requests and bed allocation, ensuring patient comfort and appropriate placement
- Assisted with sensitive documentation, including death certificates and autopsy consents, adhering to standards of confidentiality and precision
- Supported departmental reporting and project efforts, enhancing efficiency and quality of care
Patient Care Representative
Citymd Urgent Care
Brooklyn, New York
06.2016 - 05.2020
- Greeted and assisted patients in person and over the phone
- Verified insurance coverage and process co-payments
- Maintained and update patient records and charts
- Ensured compliance with HIPAA and other healthcare regulations.
Education
Bachelor of Arts - Business Communications
Baruch College Of The City University Of New York
New York, NY12-2024
Associate Of Science - Business Administration
Borough Of Manhattan Community College Of The City University Of New York
New York, NY01.2022
Skills
- HIPAA Compliance & Patient Confidentiality
- Joint Commission Standards & Quality Assurance
- Electronic Health Records Management
- OSHA & Workplace Safety Regulations
- Infection Control & Patient Safety
- Insurance Verification & CMS Compliance
- EMR systems ( Epic, Empower, eClincal Works, Athena, 3M)
Timeline
Health Information Management Coordinator
Maimonides Midwood Community Hospital
01.2023 - Current
Admitting Representative
Memorial Sloan Kettering Cancer Center
05.2020 - 12.2022
Patient Care Representative
Citymd Urgent Care
06.2016 - 05.2020
Bachelor of Arts - Business Communications
Baruch College Of The City University Of New York
Associate Of Science - Business Administration
Borough Of Manhattan Community College Of The City University Of New York