Open To Work
Hi, I’m
Jaime Banks
Erwin,TN
Work Preference
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Energetic professional with several years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.
Overview
12
years of professional experience
2015
years of post-secondary education
Work History
WalmartUnicoi, Tennessee
Team Lead
04.2015 - Current
Job overview
- Led team in daily operations to ensure smooth workflow.
- Trained new associates on policies and procedures.
- Coordinated inventory management and stock replenishment processes.
- Monitored sales floor for merchandise presentation and customer service.
- Implemented loss prevention strategies to minimize shrinkage risks.
- Conducted performance evaluations for team members regularly.
- Facilitated communication between departments to enhance collaboration.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Monitored team progress and enforced deadlines.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Motivated staff through positive reinforcement techniques.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Maintained accurate records of employee attendance and task completion times.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Offered training and support to keep team members motivated and working toward objectives.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Driveline RetailErwin, Tennessee
Merchandiser
03.2024 - 02.2025
Job overview
- Managed product displays to enhance visual appeal and customer engagement.
- Collaborated with store teams to ensure proper inventory levels and placement.
- Conducted regular audits of merchandise to maintain quality and compliance standards.
- Collaborated with store management to schedule reset activities efficiently.
- Conducted inventory checks to ensure accurate product availability on shelves.
- Maintained cleanliness and orderliness of the merchandising area during resets.
- Maintained a clean and organized work environment throughout the day.
- Reshelved product with speed and efficiency to minimize disturbance to store operations.
- Applied skills to complete new store builds, full store resets and specific department updates.
Unicoi County Animal Shelter Erwin, Tennessee
Dog Attendant
03.2023 - 07.2023
Job overview
- Cleaned and maintained animal enclosures to ensure a safe environment.
- Fed and provided fresh water to dogs according to established schedules.
- Monitored animal behavior for signs of health issues or distress.
- Socialized and exercised dogs to promote well-being and reduce anxiety.
- Maintained a safe work environment by following established safety protocols.
- Trained new employees on proper handling techniques for different types of animals.
- Assisted with pet grooming, bathing and nail trimming.
- Maintained cleanliness of kennels, runs and other animal areas.
Dollar GeneralRogersville, Tennessee
Cashier
05.2014 - 04.2015
Job overview
- Operated cash register efficiently during busy retail hours.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area.
- Assisted in loading and unloading shipments to optimize storage space.
- Trained new employees on proper handling techniques and equipment usage.
- Cleaned and maintained assigned areas, ensuring high standards of cleanliness.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
Education
Cherokee High School Rogersville, TN
University Overview
Skills
- Team leadership
- Inventory management
- Sales floor monitoring
- Loss prevention
- Customer relationship management
- Conflict resolution
- Training and development
- Effective communication
- Problem solving
- Time management
Timeline
Merchandiser
Driveline Retail
03.2024 - 02.2025
Dog Attendant
Unicoi County Animal Shelter
03.2023 - 07.2023
Team Lead
Walmart
04.2015 - Current
Cashier
Dollar General
05.2014 - 04.2015
Cherokee High School
05.2014