Jaime Bell
Boise,ID
Summary
Proficient in administrative tasks and customer service, known for strong time management and computer skills. Successfully implemented strategies that improved customer satisfaction and operational efficiency, ready to contribute to organizational success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Remote Associate
AARP Services
Washington, DC
02.2017 - 04.2017
- Executed daily administrative tasks, ensuring timely responses to member inquiries and requests.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
Cashier
Lowes Home Improvment
Boise, ID
02.2012 - 07.2012
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth operations during peak hours.
- Handled cash, credit, and electronic payments accurately while minimizing discrepancies.
- Resolved customer complaints promptly, ensuring positive outcomes and retention.
Clerical Assistant
LabCorp
Boise, ID
10.2006 - 05.2011
- Streamlined document processing using LabCorp's electronic filing systems.
- Led initiatives to reorganize filing systems, improving retrieval speed and efficiency.
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Assisted in maintaining accurate patient records, ensuring compliance with HIPAA regulations.
- Coordinated communication between departments to enhance operational efficiency.
Education
High School Diploma -
Clearwater Valley High School
Kooskia, IDAssociate of Science - Dental Assisting
Carrington College
Boise11-2011
Cosmetologist - Cosmetology
Headmasters School Of Hair Design
Lewiston, ID05-1998
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Decision-making
- Courteous and professional
- MS office
- Customer interaction
Certification
- Licensed Cosmetologist - 1998-2008
- Dental Assistant Training - 2011
Timeline
Remote Associate
AARP Services
02.2017 - 04.2017
Cashier
Lowes Home Improvment
02.2012 - 07.2012
Clerical Assistant
LabCorp
10.2006 - 05.2011
High School Diploma -
Clearwater Valley High School
Associate of Science - Dental Assisting
Carrington College
Cosmetologist - Cosmetology
Headmasters School Of Hair Design