Jaime Cosimati
Columbus,OH
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
5
5
years of professional experience
Work History
Receptionist - Executive Suite
Huntington National Bank
Columbus, OH
08.2023 - Current
- Creating an exceptional customer experience to visitors.
- Ensures that meeting spaces are ready for guests and has the required meeting needs such as water and ordering food as needed - providing "white glove" experience.
- Provides back-up support to the other Executive Assistants on the Executive Level.
- Enters invoices and orders office and kitchen inventory supplies within Coupa system.
- Enters work order, maintenance and room set up tickets within Archibus system.
- Regularly communicates with Facilities Manager to maintain calendar of office space and meeting rooms.
- Provides support to Office Manager by making travel arrangements for CEO and Executive Level staff when needed.
- Provides support to the Regional Director of Community Philanthrophy and Engagement for upcoming events when needed, including the Ron Clark Academy program.
- Tracks materials needed from Administrators and Executives for upcoming CEO meetings and events.
- Communicates and collaborates with Leaders and Administrators for meetings and events on Executive Level.
Real Estate Agent
eXp Realty, LLC
Columbus, OH
05.2022 - Current
- Develop lists of properties to show clients with specific needs.
- Pass customer questions and concerns to the customer service team.
- Communicate with home sellers to negotiate the terms of new contracts.
- Guide clients on tours of newly built and pre-existing homes to find the perfect listing for each client.
- Generates new leads by promoting services and reaching out to potential clients.
- Conducts market research to identify the best prices for buyers and renters - negotiated under market pricing for 80% of buyers.
- Generated $1.5 million in sales in 2022, $2.8 million in sales in 2023 as a part time agent.
- Providing support to clients renting out properties via Zillow.
Administrative Coordinator
Mcgohan Brabender
Columbus, OH
09.2022 - 08.2023
- Answered telephones and transfer calls as needed, providing support to whole McGohan Brabender Dublin team.
- Ensured that meeting spaces are ready for guests and has the required meeting needs such as water and ordering food as needed.
- Managed office and kitchen inventory.
- Supported Retention Support Manager by updating Salesforce platform with necessary changes regarding client information such as but not limited to contact information, number of employees, employee benefits, and lines of coverage.
- Provided customer service to clients.
- Updated client information for newsletters and marketing communications.
- Entered work order and maintenance tickets as necessary - communicating with maintenance staff on tickets and follow up.
- Researched and executing social events for McGohan Brabender Dublin staff, creating a fun environment for office.
Executive Assistant/Operations Manager
Ohio Council for Home Care and Hospice
Columbus, OH
02.2020 - 09.2022
- Multiple role position as both Executive Assistant and Operations Manager.
- Assisted Executive Director with emails organization, email communication, calendar
organization, and travel arrangements. - Staff liaison for Board of Directors; attended all meetings and sent follow up to Board Members and provided Minutes.
- Staff liaison for all 8 Committee Meetings; sent follow up to Committee Members and provided Minutes.
- Provided general customer service to all member agencies.
- Updated member agency contact information as needed.
- Processed payments and created payment plans for members.
- Managed all accounts receivable and inputted information in system.
- Point of contact for OCHN - managed care plan.
- Helped manage West Virginia Council for Home Care and Hospice as needed.
- Provided support to other staff in office including Marketing Director, Education Director and Sales Director.
- Various office organization and inventory tasks.
- Provided assistance to accountant for accounts payable.
- Assisted Executive Director by providing support to other OCHCH staff for Human Resource needs such as communication to Board of Directors, attendance tracking, time off tracking, recruiting using tools such as ZipRecruiter and Indeed, company morale and culture.
- Created and executed social events for employees and clients.
Leasing & Marketing Consultant
Sandhurst Apartment Management
Columbus, OH
12.2018 - 02.2020
- Showed and leased apartment units to future residents with a high degree of customer service, while meeting monthly lease quotas.
- Prepared and coordinated model and target apartments.
- Developed and maintained an ongoing resident retention program under the direction of the property manager.
- Maintained and followed up with resident receivables and delinquencies.
- Assisted the property manager with hosting resident events and functions at the property.
- Regularly exceeded monthly lease quotas by upwards of 10%.
- Updated resident information and lease agreements in Entrata system.
- Researched and created ways to obtain new residents and traffic.
- Created marketing materials for future and current residents.
- Traveled across Columbus - B2B marketing to attract new residents.
Education
Real Estate License - Real Estate
Hondros College of Business
Westerville, OH05-2015
Bachelor of Science - Specialized Studies
Ohio University
Athens, OH05-2014
High School Diploma -
Gahanna Lincoln High School
Gahanna06-2010
Skills
- Travel Coordination
- Clerical Support
- Scheduling
- File Management
- Customer Service
- Communication
- Microsoft
- Administrative
- Collaboration
- Sales
Affiliations
- Member of Ohio University Columbus Alumni Network - November 2021-PRESENT
Timeline
Receptionist - Executive Suite
Huntington National Bank
08.2023 - Current
Administrative Coordinator
Mcgohan Brabender
09.2022 - 08.2023
Real Estate Agent
eXp Realty, LLC
05.2022 - Current
Executive Assistant/Operations Manager
Ohio Council for Home Care and Hospice
02.2020 - 09.2022
Leasing & Marketing Consultant
Sandhurst Apartment Management
12.2018 - 02.2020
Real Estate License - Real Estate
Hondros College of Business
Bachelor of Science - Specialized Studies
Ohio University
High School Diploma -
Gahanna Lincoln High School