Summary
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Jaime Galdamez

Landover,MD

Summary

Dynamic Customer Service Representative with expirience at AutoZone, adept at resolving conflicts and enhancing customer loyalty through active listening and critical thinking. Skilled in problem resolution and computer proficiency, I consistently deliver satisfactory outcomes, ensuring both customer satisfaction and company success.

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in [Desired Position] role.

Work History

Customer Service Representative

AutoZone
06.2024 - 09.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Charles Herbert Flower High School
Springdale, MD
05-2025

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Problem resolution

Timeline

Customer Service Representative

AutoZone
06.2024 - 09.2024

Charles Herbert Flower High School
Jaime Galdamez