Summary
Overview
Work History
Education
Skills
Timeline
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Jaime Grieshaber

West Des Moines

Summary

Dynamic and results-oriented professional with extensive experience at Lil Brother Construction, adept in office administration and customer service. Excelled in enhancing office efficiency and customer satisfaction through expert organizational skills and a positive attitude. Proven track record in improving workflow and fostering team collaboration, with a keen focus on strategic planning and operational improvements.

Overview

23
23
years of professional experience

Work History

Office Assistant

Lil Brother Construction
08.2020 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.
  • Ensured timely completion of projects by coordinating resources across multiple teams effectively.
  • Improved accuracy of meeting minutes, capturing detailed notes and distributing them promptly to relevant stakeholders.
  • Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
  • Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
  • Coordinated meeting schedules and logistics, leading to smoother operations and better time management.

Assistant Manager

Sport Clips
07.2002 - 05.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.

Education

Cosmetology - Cosmetology

EQ School of Hair Design
Omaha, NE
07.2002

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • File organization
  • Organizing and categorizing
  • Verbal communication
  • Dedicated team player
  • Administrative support
  • Office administration
  • Mail handling
  • Office management
  • File maintenance
  • Appointment scheduling
  • Professional and mature
  • Scheduling appointments
  • Front office management
  • Scheduling
  • Schedule management
  • Mail sorting and distribution
  • Valid Driver's license
  • Invoice processing
  • Payment processing

Timeline

Office Assistant

Lil Brother Construction
08.2020 - Current

Assistant Manager

Sport Clips
07.2002 - 05.2020

Cosmetology - Cosmetology

EQ School of Hair Design

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Jaime Grieshaber