JAIME SCHAFER
Cottonwood Heights,UT
Summary
Certified Master Esthetician, Laser Technician, and Phlebotomist with 7+ years of experience in advanced skincare and laser treatments. Passionate about creating personalized, results-driven solutions and committed to ongoing professional growth. Skilled in designing tailored treatment plans, educating clients on skincare routines, and delivering exceptional client care. Known for positivity, resourcefulness, and building long-term client relationships through excellent service and results.
Overview
8
8
years of professional experience
Work History
Master Esthetician | Medical Assistant | Phlebotomist
PUR Life Medical
01.2023 - Current
- Assisted with Bio-identical Hormone Replacement Therapy (BHRT), Stem Cell Therapy, Sexual Wellness treatments, and Joint Pain Management, while facilitating Cold Plunge and Infrared Sauna sessions to enhance overall wellness and recovery.
- Trained and mentored a team of 5 medical assistants, teaching proper hormone pellet insertion techniques
- Supervised IV therapy administration and performed advanced blood draws
- Managed & administered weight loss therapies, including Semaglutide and Tirzepatide treatments
Patient Care Coordinating Manager | Medical Assistant
The Dermatology House
01.2020 - 01.2023
- Cross-functional expertise, excelling in both clinical and administrative tasks, such as assisting in surgery, coordinating prescriptions referrals, & managing patient records
- Created & launched a New Employee Orientation Program, reducing training time by 20%
- Increased product sales by 25% through personalized treatment packages
- Implemented iPad check-in systems, reducing wait times by 30% and improving patient experience
- Identified a recurring issue in inventory management and implemented a new tracking system for orders and inventory levels, leading to increased operational efficiency improving profitability by 40%
Lead Phlebotomist
Biolife Plasma Services
01.2017 - 01.2020
- Recognized as a top performer for 9 consecutive months, resulting in a promotion to Lead Phlebotomist
- Averaged over 75 sticks daily while staying at the top of charts for quality control
- Successfully mentored and guided new phlebotomy staff, contributing to a 30% increase in team efficiency & overall performance
- Demonstrated exceptional adaptability in managing diverse situations, including de-escalating upset customers & handling medical emergencies
- Enhanced patient care and procedural efficiency through the application of advanced phlebotomy techniques, leading to a 25% improvement in patient satisfaction scores & 20% reduction in procedural errors
Education
Master Esthetician - Master Esthetics & Lasers
National Institute of Medical Aesthetics (NIMA)
South Jordan, UTHigh School Diploma -
Big Sky High School
Skills
- Client Relationships
- Cross-Functional
- Customer Service Excellence
- EMR and Charting
- Inventory Management
- Navigating Adverse Responses
- Problem-Solving
- Phlebotomy
- Strategic Planning
- Team Leadership
- Time Management
- Resourcefulness
Timeline
Master Esthetician | Medical Assistant | Phlebotomist
PUR Life Medical
01.2023 - Current
Patient Care Coordinating Manager | Medical Assistant
The Dermatology House
01.2020 - 01.2023
Lead Phlebotomist
Biolife Plasma Services
01.2017 - 01.2020
Master Esthetician - Master Esthetics & Lasers
National Institute of Medical Aesthetics (NIMA)
High School Diploma -
Big Sky High School