Summary
Overview
Work History
Education
Skills
Timeline
Generic

JAIME SLACK

New Bethlehem,Pa

Summary

Results-driven professional with extensive experience in customer service, data entry, and decision-making, recognized for fostering strong client relationships and ensuring exceptional satisfaction. Proficient in order processing, fulfillment, and logistics, with a detail-oriented approach to every task. Eager to leverage expertise in a new role that promotes growth and drives success within a dynamic team environment. Committed to delivering high-quality results and enhancing operational efficiency.

Overview

28
28
years of professional experience

Work History

Customer Service Representative

Atlas Copco
Charlotte, NC
07.2021 - 02.2026
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
  • Developed strong customer relationships and loyalty through effective communication.
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
  • Order entry using Quick books and SAP operating system.
  • Monitored open orders to quickly resolve any issues.
  • Purchasing using Quick books

Licensed Insurance Agent

Hoak Insurance
New Bethlehem, Pa
03.2021 - 07.2021
  • Provided customer service to clients by responding to inquiries, resolving complaints and providing policy information.
  • Contacted prospective and current clients via telephone to provide quote and policy information.
  • Assisted customers with the filing of claims, including gathering necessary documents and verifying accuracy of information provided.
  • Processed payments for insurance policies, including premiums, renewals and cancellations.

Customer Service Representative

Walmart
Clarion, Pa
09.1997 - 02.2021
  • Meat Department- meat wrapper
  • Floral Associate- cared for flowers, made arrangements
  • Receiving Clerk- checked in vendors, received trucks
  • Training Coordinator- held orientation of new hires
  • Claims Associate- processed returned items to return center
  • Department Manager- over saw many departments
  • Zone Supervisor- managed many areas and associates
  • Invoicing Clerk- processed invoices electronically
  • Assistant Manager- supervised large groups of associates

Education

High School Diploma -

Redbank Valley High School
New Bethlehem
06-1995

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Microsoft Excel
  • Order processing
  • Order fulfillment
  • Shipping and logistics
  • Quick books knowledge
  • Trained in SAP
  • Food Handling experience

Timeline

Customer Service Representative

Atlas Copco
07.2021 - 02.2026

Licensed Insurance Agent

Hoak Insurance
03.2021 - 07.2021

Customer Service Representative

Walmart
09.1997 - 02.2021

High School Diploma -

Redbank Valley High School