Jaime Soto
South Bend,IN
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
11
11
years of professional experience
Work History
Supervisor
Lippert Components
10.2021 - 10.2023
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Stamping Supervisor
General Stamping & Metalworks
02.2013 - 07.2021
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Education
GED -
Riley High School
South Bend, IN04.2011
Skills
- Process Improvement
- Inventory Control
- Staff Management
- Schedule Development
- Strategic Planning
- Training and Mentoring
- Inventory Oversight
- Policy Enforcement
- Processes and Procedures
- Waste Reduction
- Priority Management
- Goal-Oriented
- Complex Problem-Solving
- Employee Motivation
- Decision Making
- Active Listening
- Time Management
- Technical Proficiency
- Goal Setting
- Quality Control
- Problem Solving
- Leadership Abilities
- Emotional Intelligence
- Performance Evaluation
- Team Building
- Effective Communication
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Supervisor
Lippert Components
10.2021 - 10.2023
Stamping Supervisor
General Stamping & Metalworks
02.2013 - 07.2021
GED -
Riley High School