Jaime Soto
Whittier,CA
Summary
Dynamic professional with diverse experience in courier, pest control services, and landscaping maintenance. Known for strong attention to detail and effective communication, consistently improving customer satisfaction and operational processes.
Overview
16
16
years of professional experience
Work History
Courier
Federal Express, FedEx
Irvine, CA
10.2025 - Current
- Delivered packages efficiently within designated timeframes, ensuring customer satisfaction.
- Operated delivery vehicles while adhering to safety protocols and traffic regulations.
- Managed package tracking using FedEx software, maintaining accurate delivery records.
- Communicated with customers regarding delivery schedules and resolved any issues promptly.
- Maintained cleanliness and organization of delivery vehicle to uphold company standards.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Adapted quickly to new delivery technologies and software, enhancing efficiency.
Courier Supervisor
Logistics Services Inc
Fullerton, CA
07.2013 - 10.2025
- Coordinated timely deliveries across multiple routes to ensure customer satisfaction.
- Managed inventory tracking systems to maintain accurate shipment records.
- Monitored vehicle maintenance schedules to optimize operational efficiency.
- Trained new couriers on safety protocols and delivery procedures.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Coordinated logistics activities, optimizing scheduling and resource allocation for timely deliveries.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Pest Control Technician
Orkin Pest Control
Anaheim, CA
01.2018 - 11.2018
- Conducted thorough inspections to identify pest issues and recommend effective treatment plans.
- Implemented integrated pest management strategies to minimize chemical use and enhance safety.
- Trained junior technicians on pest control techniques and safety protocols, fostering a knowledgeable team environment.
- Developed customized service plans based on client needs, improving overall customer satisfaction and retention rates.
- Maintained accurate records of services performed and products used, ensuring compliance with industry regulations.
- Collaborated with clients to educate them on preventative measures, reducing recurrence of infestations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Inspected equipment for proper functionality to effectively facilitate application.
- Performed routine maintenance on pest control equipment to manage wear and tear.
Landscaper
Reliable Landscape & Maintenance
Buena Park, CA
02.2010 - 07.2013
- Operated and maintained landscaping equipment, ensuring optimal performance and safety standards.
- Coordinated with clients to assess needs and preferences for custom landscaping solutions.
- Developed efficient workflows for seasonal maintenance tasks, reducing turnaround times significantly.
- Oversaw project timelines and ensured adherence to budgetary constraints without compromising quality.
- Conducted regular site inspections to identify areas for improvement in landscape design and maintenance practices.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
Education
High School Diploma -
La Habra High School
La Habra, CASkills
- Working independently
- Attention to detail
- Problem-solving
- Deadline adherence
- Multitasking and organization
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Courier
Federal Express, FedEx
10.2025 - Current
Pest Control Technician
Orkin Pest Control
01.2018 - 11.2018
Courier Supervisor
Logistics Services Inc
07.2013 - 10.2025
Landscaper
Reliable Landscape & Maintenance
02.2010 - 07.2013
High School Diploma -
La Habra High School