Jaime Thornhill
Hollywood,FL
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
4
4
years of professional experience
Work History
General Manager
Coopers Hawk Winery And Restuarant
08.2018 - 01.2021
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets, and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
General Manager
Diplomat Beach Resort
12.2016 - 08.2018
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets, and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Trained new employees on proper protocols and customer service standards
Education
Bachelor of Science - Cybersecurity W/conc Project Management
Southern New Hampshire University
Hooksett, NH12.2023
Skills
- Team Oversight
- Troubleshooting Expertise
- Cost Analysis and Savings
- Sales Promotion
- Time Management
- Communication Skills
- Networking Abilities
- Budgeting and Cost Control Strategies
- Administrative Skills
- Project Management
Timeline
General Manager
Coopers Hawk Winery And Restuarant
08.2018 - 01.2021
General Manager
Diplomat Beach Resort
12.2016 - 08.2018
Bachelor of Science - Cybersecurity W/conc Project Management
Southern New Hampshire University
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