Jaime Williamson
Well Life Counseling & Consulting
Rosedale,MD
1
Language
17
years of professional experience
Assists in managing administrative tasks within a medical facility. Facilitated customer service and sales initiatives in previous positions. Aimed to enhance skills and knowledge in administrative roles.
Work History
Medical Administrator
2 Years 6 Months- Patient scheduling and screening to ensure proper care
- Facilitates completion of health record requests to support healthcare operations and compliance
- Manages tracking and documentation of record requests and payment transactions using spreadsheet software.
- Traines new staff on administrative procedures and software applications for seamless operations.
- Maintaines a positive work environment by fostering open lines of communication among staff members and addressing any concerns or conflicts promptly and professionally.
- Handles sensitive patient information with confidentiality, adhering to HIPAA guidelines at all times.
- Operates fax and scanner equipment to facilitate document transmission and processing.
- Conducts thorough audits of client files to ensure compliance with mandatory form completion.
- Ensures clients experience a seamless and reassuring scheduling process.
- Cultivates an uplifting atmosphere to enhance client relationships and office morale.
- Self-motivated, with a strong sense of personal responsibility.
- Executes prior authorization processes for client medications to ensure timely access to necessary treatments.
Smile Guide
2 Years 3 Months- Facilitated customer sign-in processes for appointments.
- Entered customer insurance information accurately and efficiently.
- Managed client scheduling to optimize appointment availability.
- Oversaw customer flow management to enhance service efficiency.
- Facilitated customer engagement to identify desired changes for smile enhancement.
- Conducted comprehensive dental background assessments to inform case development.
- Perform 3d scan of their teeth using an ITERO machine
- Facilitated presentation of treatment box, detailing all components and explaining procedural steps.
- Delivered informative and confident customer experiences through effective communication and support.
- Executed company script to effectively promote and sell treatment options.
Associate Manager
8 Years 8 Months- Supported store manager in overseeing daily operations and ensuring efficient workflow.
- Administered payroll processes and coordinated scheduling to optimize sales team efficiency.
- Oversaw the strategic alignment of recruitment initiatives, enhancing team capabilities. Led the integration of innovative hiring practices, fostering an environment of growth. Managed recruitment operations, driving initiatives to attract top-tier talent.
- Cultivated and strengthened client relationships to enhance sales performance.
- Implemented targeted sales techniques to drive performance and meet established weekly and monthly sales objectives.
- Orchestrated visual merchandising strategies to enhance product presentation and conducted quarterly inventory evaluations.
- Organized monthly training sessions and supported store manager in guiding team activities. Assisted store manager with the facilitation of monthly training meetings. Coordinated training meetings each month while aiding store manager in leadership tasks.
Store Manager
2 Years 5 Months- Oversaw daily store operations and managed overall store performance. Directed operational activities to enhance store efficiency and productivity. Led daily store functions and optimized overall store management.
- Oversaw payroll processing and scheduling for all team members.
- Assisted in recruiting and hiring processes for various positions. Supported teams in identifying and selecting qualified candidates. Facilitated onboarding procedures for new hires.
- Oversaw a team of 12 employees, guiding training initiatives in merchandising and organizational best practices. Managed training programs for the team ,focusing on enhancing merchandising and organizational skills.
- Cultivated a positive and secure atmosphere to enhance staff retention and engagement.
- Facilitated awareness initiatives and training sessions aimed at decreasing shrink and cut loss from 11% to 3%.
Education
High School Diploma - General Education
Skills
Assisted in utilizing Excel for data analysis and reporting.
Supported Salesforce for customer relationship management.
Facilitated workforce management tasks to optimize team efficiency..
Managed communications through Outlook for effective scheduling.
Utilized Microsoft Word for document preparation and formatting.
Handled billing operations to streamline financial processes.
Executed time management strategies to meet project deadlines.
Gained management experience through team collaboration.
Contributed to sales initiatives to boost revenue.
Demonstrated leadership skills in team environments.
Languages
English
Timeline
Medical Administrator
Well Life Counseling & Consulting
02.2024 - CurrentRead More
Smile Guide
Smile Direct Club
09.2021 - 12.2023Read More
Associate Manager
COACH
10.2011 - 06.2020Read More
Store Manager
The Children's Place
05.2009 - 10.2011Read More
Kenwood High School
High School Diploma from General Education
Read More