Jaime L. Whitfield

Operations

• Created a platform of new business services equipping the sales team with dependable contractors providing customer service and admin support
• Quickbooks proficiency detailing transparent reports of company financials
• Prepare and file timely reports for standard IRS tax documents
• Produce analytical spreadsheet reports identifying contractor efficacy and industry trends
• Negotiate monthly bonus incentives; Serving as a compensation liaison for both client and contractor
• Process semi-monthly payroll services
• Recruit, train, and manage contractors; Low turnover
• Host virtual conference calls accompanied by applicable subject matter materials
• Performance appraisals
• Composed all written content for company website

Job Requirements

• Contracted for the licensing department
• Articulated NDA's generating company relations
• Attended 19 industry trade shows since August 2021
• Managed and supported all travel expenses; Provided semi-monthly documentation for reimbursements
• Professionally represented Intromark, Inc. maintaining our high standards of business relations

Business Practices

• Established an S-Corporation
• Acquired the Denver territory managing a customer service base of 150 new clients
• Assumed overhead expenses and liabilities; Quickbooks
• Managed 10/99 and W2 employees
• Established confidentiality with new product inventors
• Illustrated programs; executed time sensitive contracts
• High regard for confidentiality and compliance
• Provided excellent customer service

Job Requirements

• Managed a revolving database of over 2400 clients
• Supported a yearly average sales volume of $650,000
• Reconciled monthly income and expense reports up to $50,000 per month; Quickbooks accounting software
• Developed understanding of intellectual property laws
• Tended to all incoming calls
• Welcomed and greeted clients
• Maintained excellent rapport and customer service