Virginia Sullivan Roberts
Lakeland,FL
Summary
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
25
25
years of professional experience
Work History
Owner /Manager of Operations
Boondocks Bar & Grill
Lakeland, FL
06.2007 - Current
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed day-to-day business operations.
- Aligned branding initiatives and sales strategies with client goals.
- Generated revenues yearly and effectively capitalized on industry growth.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Created and monitored promotional approaches to increase sales and profit levels.
- Maintained up-to-date administrative records to monitor operational conditions.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Trained and motivated employees to perform daily business functions.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Consulted with customers to assess needs and propose optimal solutions.
- Directed staff and managed annual capital budget.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Calculated deductions and processed payroll for employees.
Owner /Manager of Operations
Buckaroo Ranch LLC
Lakeland, FL
02.2001 - 05.2007
- Managed day-to-day business operations.
- Created and monitored promotional approaches to increase sales and profit levels.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Records , registration , and breeding records for facility operations .
- Accounting , payroll , and employee management .
- transport of livestock across state lines to customers for show or breeding purposes.
- Managed lesson and summer camp programs .
- Feed , health and safety progam management .
Licensed Realtor
Century 21
Lakeland, Florida
01.1998 - 02.2002
- Compared properties with similarly sold properties to determine competitive market prices.
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Collaborated with clients to learn and determine real estate needs.
- Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Wrote contracts to outline sales and purchases of properties.
- Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
- Stayed up-to-date on property environmental regulations and inspected new properties for adherence to emerging codes.
Education
High School Diploma -
Plant High School
Tampa, FL06.1992
Skills
- Records Organization and Management
- Financial Statement Review
- Administrative Management
- Business Leadership
- Verbal and Written Communication
- Budget Control
- Recruitment and Hiring
- Staff Scheduling
- Market and Competitor Research
- Purchasing Leadership
- Money Handling
- Customer Relations
- Information Security
- Price Structuring
- Inventory Tracking and Management
- POS Terminal Operations
- Needs Assessment
- Database Maintenance
- Payroll Administration and Timekeeping
- Word Processing
- Materials Planning and Logistics
- Direct Sales
- Deadline Management
- Desktops, Laptops and Mobile Devices
- Multitasking and Prioritization
- Data Analysis
- Presentation Development and Delivery
Timeline
Owner /Manager of Operations
Boondocks Bar & Grill
06.2007 - Current
Owner /Manager of Operations
Buckaroo Ranch LLC
02.2001 - 05.2007
Licensed Realtor
Century 21
01.1998 - 02.2002
High School Diploma -
Plant High School