Jaime Omar Sanchez
West Palm Beach,FL
Summary
Dynamic server with a proven track record at The Polo Room, excelling in high-volume dining environments. Known for fostering customer loyalty through exceptional service and strong problem-solving skills. Proficient in wine service and food pairings, consistently enhancing guest experiences while collaborating effectively with kitchen teams.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Server
The Polo Room 561 655 5558
11.2025 - Current
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Implemented efficient table turnover strategies to optimize seating capacity during peak hours.
- Managed cash handling processes, ensuring accuracy in transactions and balancing at shift end.
- Developed strong relationships with repeat customers to foster loyalty and encourage return visits.
Server
PB Catch
11.2021 - 08.2025
- Delivered exceptional customer service, ensuring a positive dining experience for patrons.
- seafood restaurant
- fine dining and casual seating
- Managed multiple tables efficiently, maintaining high standards of service during peak hours.
- Collaborated with kitchen staff to ensure timely meal delivery and accurate orders.
- seafood restaurant
- fine dining and casucasual seating
Server
Summer House
05.2021 - 10.2024
- Delivered exceptional customer service by anticipating guest needs and resolving issues promptly.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Trained new servers on menu knowledge, service standards, and operational procedures.
- Maintained cleanliness and organization of dining area to enhance guest experience
- one of the most iconic restaurants in Nantucket
- summer job
Renatos Restaurant
Renatos Restaurant 561 655 9752
12.2008 - 01.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Head Capitan
- one of the most iconic and successful restaurants in Palm Beach
Education
Admunsen Higschool
Chicago, ILSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Performance improvement
- Table setting knowledge
- Point of sale knowledge
- Wine service
- Food and Wine parings
- Table service
- High volume dining
- Italian and American wine knowledge *
- Italian French and intercontinental cuisine knowledge
Certification
Servesafe Certification Food Protection Manager Examination
S.E.R.V.E program Inc responsible Vendor course
Berkshire AHEC Allergen Awareness
certification
Tap Series , LLC certificate of Achievement
Allergen Awareness
Florida Branch International Food Service Executive Association
Areas of Concern in food Service
Languages Spanish
English
Timeline
Server
The Polo Room 561 655 5558
11.2025 - Current
Server
PB Catch
11.2021 - 08.2025
Server
Summer House
05.2021 - 10.2024
Renatos Restaurant
Renatos Restaurant 561 655 9752
12.2008 - 01.2020
Admunsen Higschool