Work Preference
Summary
Overview
Work History
Education
Skills
Remote Work Readiness
Core Competencies
Timeline
Generic
Jaimie Chavez
Open To Work
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Jaimie Chavez

Wrightwood

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Customer Service RepresentativeCashierAssociateAdministrative AssistantAssistant Store Manager

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Wrightwood, USAVictorville, CARialto, CAHesperia, CAOntario, CA
Open to relocation: Yes

Important To Me

401k matchPaid sick leaveWork-life balanceCareer advancementCompany Culture

Summary

Service-oriented Hospitality Worker known for high productivity and efficient task completion. Specialize in customer service, conflict resolution, and time management. Excel in communication, adaptability, and teamwork to enhance guest experiences and support operational goals.

Overview

2
2
years of post-secondary education
15
15
years of professional experience

Work History

Correctional Officer

Geo Group Inc
Adelanto
01.2016 - 01.2020
  • Monitored facility security and safety through vigilant observation and regular inspections, ensuring a secure environment for staff and inmates.
  • She excelled in conflict resolution, effectively de-escalating high-pressure situations and resolving disputes through professional communication and negotiation.
  • Managed precise records and reports, achieving compliance with regulatory standards and enhancing operational integrity.
  • Mentored junior officers, fostering adherence to safety protocols and enhancing overall team effectiveness.

Customer Service Representative

Pacific Convenience and Fuel
Phelan
09.2012 - 01.2016
  • Jaimie delivered exceptional service to a diverse customer base, consistently exceeding satisfaction goals.
  • She played a key role in driving sales growth by proactively promoting products and loyalty programs.
  • Her responsibilities included managing accurate data entry and order processing, which maintained high standards of inventory integrity.
  • She also took the lead in training new staff members on customer service protocols, fostering a supportive and efficient team environment while resolving complex customer inquiries promptly.

Cashier

Jensen’s Finest Foods
Wrightwood
01.2005 - 09.2006
  • As a Cashier at Al's Liquor and Jensen's Finest Foods, she managed high-volume transactions with absolute accuracy and streamlined processes to reduce customer wait times.
  • Processed customer transactions efficiently at point-of-sale terminals.
  • Maintained accurate cash drawer and balanced daily sales reports.
  • Assisted customers with product inquiries and provided exceptional service.
  • Held key positions that developed customer-facing and administrative skills.
  • Oversaw office operations and managed appointment scheduling while facilitating professional communication through effective call directing and data entry.

Education

Bachelor of Science - Computer Science - Business And AI Pathway

Maestro AI University
Dallas, TX
02.2026 - 06.2026

Professional Certification - Correctional Academy

Victor Valley College
Victorville, CA
02.2011 - 06.2011

High School Diploma - General Studies

Plano East Sr High School
Plano, TX
08.2000 - 05.2002

Skills

  • Customer Relations
  • Relationship Building
  • Communication
  • Active Listening
  • Operational Excellence
  • Time Management
  • Self-Motivation
  • CRM Systems
  • Customer service
  • Team collaboration
  • Attention to detail
  • Reliability and punctuality
  • Interpersonal relationship building
  • Fast-paced environment
  • Working quickly
  • Cash handling experience
  • Positive attitude and energy

Remote Work Readiness

Jaimie is fully equipped for remote work, maintaining a dedicated and quiet home office with high-speed internet access. She is proficient in essential remote collaboration tools, including Zoom, Microsoft Teams, Slack, and Google Workspace. With a flexible schedule, she is prepared to support customers across multiple time zones and deliver high-quality service with minimal supervision.

Core Competencies

Conflict Resolution, De-escalation, Relationship Building, Inquiry Handling, Multi-channel Support (Phone, Email, Chat), Active Listening, Professional Correspondence, CRM Systems, Microsoft Office Suite, Remote Tools (Zoom, Slack, Teams), Data Management, Time Management, Self-Motivation, Analytical Thinking, Process Improvement

Timeline

Bachelor of Science - Computer Science - Business And AI Pathway

Maestro AI University
02.2026 - 06.2026

Correctional Officer

Geo Group Inc
01.2016 - 01.2020

Customer Service Representative

Pacific Convenience and Fuel
09.2012 - 01.2016

Professional Certification - Correctional Academy

Victor Valley College
02.2011 - 06.2011

Cashier

Jensen’s Finest Foods
01.2005 - 09.2006

High School Diploma - General Studies

Plano East Sr High School
08.2000 - 05.2002

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Jaimie Chavez