
In search of an energetic and rewarding role in customer service. I am eager to gain experience in the field while I pursue my lifelong dream of becoming an active screenwriter.
LaserAway is a nationwide leader in aesthetic dermatology and caters to patients in need of treatments such as laser hair removal, tattoo removal, skin resurfacing and body contouring. The patient care coordinator ensures that the schedule is running efficiently and all needs are met for the clinic to operate. This includes managing a full day's schedule of patient time with nurses, answering phone calls and aiding in questions or concerns, rescheduling appointments, and consulting current or future patients on their aesthetic needs. This role is highly customer service based, ensuring that the patient experience was a top priority.
SetSchedule is a tech based referral firm for real estate professionals. My role as an ISA was to help agents connect to more home buyers and sellers in residential real estate. Experience within this role exercises cold calling, text and e-mail marketing, appointment setting, virtual pitch presenting, meeting sales and KPI numbers, and CRM upkeep. The role also included participation in social media marketing, and engagement on the application to help increase user influence on the platform.
OsteoStrong is a wellness therapy company that specializes in care towards clients with osteoporosis, muscle/joint issues, and various other health conditions. This role is responsible for client acquisition, membership sales, pitch presenting both virtually and in-person consultations. I would aid in matching clients' wellness needs to our services that we provide. Requirements also included scheduling, follow-up with client outreach, promoting and marketing, B2B networking, and billing/account management.