Summary
Overview
Work History
Education
Skills
Timeline
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Jaimie Lavergne

Santa,ID

Summary

In search of an energetic and rewarding role in customer service. I am eager to gain experience in the field while I pursue my lifelong dream of becoming an active screenwriter.

Overview

4
4
years of professional experience

Work History

Patient Care Coordinator

LaserAway
06.2022 - Current

LaserAway is a nationwide leader in aesthetic dermatology and caters to patients in need of treatments such as laser hair removal, tattoo removal, skin resurfacing and body contouring. The patient care coordinator ensures that the schedule is running efficiently and all needs are met for the clinic to operate. This includes managing a full day's schedule of patient time with nurses, answering phone calls and aiding in questions or concerns, rescheduling appointments, and consulting current or future patients on their aesthetic needs. This role is highly customer service based, ensuring that the patient experience was a top priority.

Inside Sales Representative

SetSchedule App
04.2021 - Current

SetSchedule is a tech based referral firm for real estate professionals. My role as an ISA was to help agents connect to more home buyers and sellers in residential real estate. Experience within this role exercises cold calling, text and e-mail marketing, appointment setting, virtual pitch presenting, meeting sales and KPI numbers, and CRM upkeep. The role also included participation in social media marketing, and engagement on the application to help increase user influence on the platform.

Wellness Sales Advisor

OsteoStrong Torrance West
02.2020 - 04.2021

OsteoStrong is a wellness therapy company that specializes in care towards clients with osteoporosis, muscle/joint issues, and various other health conditions. This role is responsible for client acquisition, membership sales, pitch presenting both virtually and in-person consultations. I would aid in matching clients' wellness needs to our services that we provide. Requirements also included scheduling, follow-up with client outreach, promoting and marketing, B2B networking, and billing/account management.

Education

Film/Video AA Program -

El Camino College
01.2022

High School Diploma -

Crescenta Valley High School
La Crescenta, CA
01.2005

Skills

  • HIPAA Compliance
  • Organizational Skills
  • Appointment Scheduling
  • Multitasking ability
  • Customer Service
  • Attention to Detail
  • Scheduling
  • Patient Education
  • Documentation
  • Patient Registration

Timeline

Patient Care Coordinator

LaserAway
06.2022 - Current

Inside Sales Representative

SetSchedule App
04.2021 - Current

Wellness Sales Advisor

OsteoStrong Torrance West
02.2020 - 04.2021

Film/Video AA Program -

El Camino College

High School Diploma -

Crescenta Valley High School
Jaimie Lavergne