Jaina Lebrini
Pawling,NY
Summary
Dynamic General Manager with proven leadership . Enhancing team performance through effective training and operational strategies. Expert in inventory control and customer relations, successfully optimizing supply chain efficiency while fostering a collaborative work environment. Committed to achieving high standards of service and employee development.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Zeppin Ramen Temaki
08.2024 - Current
- Oversaw daily operations to ensure high-quality service and food preparation standards.
- Implemented staff training programs to enhance team performance and customer satisfaction.
- Managed inventory control processes, reducing waste and optimizing supply chain efficiency.
- Developed marketing strategies to increase brand awareness and attract new customers.
- Streamlined communication between front-of-house and kitchen staff for improved workflow.
- Conducted regular performance evaluations to identify areas for employee development and growth.
- Analyzed sales trends to inform menu adjustments and promotional strategies.
- Ensured compliance with health and safety regulations, maintaining a clean and safe environment.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
First Student Inc
First Student School Bus
07.2013 - 08.2024
- Assisted in maintaining a safe and clean environment on school buses for student safety.
- Collaborated with drivers to ensure timely departures and arrivals for student transportation.
- Supported bus safety inspections, ensuring compliance with regulations and standards.
- Engaged with students and parents to address inquiries and provide information regarding transportation services.
- Adapted quickly to changing schedules or routes based on student needs and operational demands.
- Contributed to training new staff on proper safety protocols and operational procedures for school bus management.
- Developed strong relationships with parents and guardians through consistent communication about student progress and goals.
Bartender /Server
Beach Bar Pub
04.2014 - 03.2020
- Crafted and served a diverse range of cocktails, ensuring high-quality beverage presentation.
- Managed bar inventory, including ordering and restocking supplies efficiently.
- Trained new staff on bartending techniques and customer service standards.
- Developed and maintained strong relationships with regular patrons, enhancing guest experience.
- Implemented processes for efficient drink preparation during peak hours, improving service speed.
- Collaborated with kitchen staff to create harmonious dining experiences for guests.
- Monitored compliance with health and safety regulations to ensure a safe environment for customers and staff.
Education
Associate of Business Administration - Business Administration And Management
Colegio Municipal Dr Jose Vargas De Souza
Brazil06-1996
Skills
- Operations management
- Team player
- Efficient multi-tasker
- Inventory control
- Goal setting
- Problem resolution
Certification
- Bartender License
- Safety Training
- CDL License
- Employee of the Year First Student - X9
Languages
Spanish
Professional Working
Portuguese
Native or Bilingual
Timeline
General Manager
Zeppin Ramen Temaki
08.2024 - Current
Bartender /Server
Beach Bar Pub
04.2014 - 03.2020
First Student Inc
First Student School Bus
07.2013 - 08.2024
Associate of Business Administration - Business Administration And Management
Colegio Municipal Dr Jose Vargas De Souza