Jair Guajardo
Middletown,DE
Summary
Delivered personalized service and resolved customer concerns to enhance satisfaction and assist customers in selecting suitable products.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Shopper
Walmart
Middletown, DE
03.2025 - Current
- - Assisted customers by selecting and recommending products based on their needs, ensuring accuracy and satisfaction.
- - Used handheld technology and apps to manage orders, demonstrating comfort with digital tools.
- - Delivered a personalized shopping experience by communicating with customers about substitutions and preferences.
- - Maintained efficiency and organization while handling multiple orders in a fast-paced environment.
- - Collaborated with team members to meet deadlines and maintain high service standards.
Cashier / Phone Service
Roma Pizza
Middletown, DE
08.2023 - 01.2025
- - Delivered exceptional service to high volumes of customers in person and over the phone.
- - Operated POS systems accurately, handling transactions and resolving issues quickly.
- - Promoted products and upsold items to enhance customer experience and drive sales.
- - Resolved customer concerns using strong communication and problem-solving skills.
- - Maintained a clean, organized workspace and supported team operations during peak hours.
Education
High School Diploma - GED
Appoquinimink High School
Middletown, DE06.2025
Skills
- - Customer Experience & Personalization
- - Technology & Mobile Device Proficiency
- - Product Recommendation & Sales Support
- - Communication & Relationship Building
- - Problem Solving & Conflict Resolution
- - Multitasking in Fast-Paced Environments
- - Team Collaboration
Certification
ServSafe Certified
Languages
English (Fluent)
Spanish (Fluent)
Timeline
Personal Shopper
Walmart
03.2025 - Current
Cashier / Phone Service
Roma Pizza
08.2023 - 01.2025
High School Diploma - GED
Appoquinimink High School