Jairo Ramirez
Cleveland
Summary
Dedicated and adaptable nursing student with extensive experience in high-paced environments. Bilingual Mexican-American professional with strong communication skills and years of direct customer interaction experience. Demonstrates cultural competence, emotional intelligence, and the ability to remain calm and efficient under pressure. Committed to providing compassionate, patient-centered care in diverse healthcare settings.
Overview
3
3
years of professional experience
Work History
Server
Kitchen Social
08.2025 - Current
- Provide attentive and efficient service in a high-volume dining environment.
- Exhibit strong multitasking abilities and quick decision-making skills.
- Engage effectively with diverse populations, demonstrating cultural sensitivity.
- Maintain composure and professionalism under pressure.
Server
First Watch
Westlake, Ohio
02.2023 - 04.2025
- Delivered high-quality customer service in a fast-paced restaurant environment.
- Managed multiple tables simultaneously while maintaining accuracy and efficiency.
- Adapted quickly to changing situations and customer needs.
- Collaborated effectively with team members to ensure smooth operations.
- Demonstrated strong communication and problem-solving skills.
Education
High School Diploma -
John Marshall High School
Cleveland, Ohio05.2022
No Degree - Nursing
Cleveland State University
Cleveland, Ohio, OH01.2029
Skills
- Bilingual in English and Spanish
- Strong interpersonal and communication skills
- Adaptability in high-stress environments
- Team collaboration and leadership support
- Cultural competence and patient-centered mindset
- Time management and multitasking abilities
- Professionalism and emotional intelligence
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Memory retention
Timeline
Server
Kitchen Social
08.2025 - Current
Server
First Watch
02.2023 - 04.2025
High School Diploma -
John Marshall High School
No Degree - Nursing
Cleveland State University