Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jaisey Dawson

Gladewater,TX

Summary

Dynamic customer service professional with proven expertise at The Back Porch, excelling in cash management and customer satisfaction. Recognized for resolving complaints with empathy, enhancing loyalty, and training new staff effectively. Known for reliability and composure in high-pressure situations, ensuring a seamless and organized checkout experience.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

The Back Porch
12.2023 - Current
  • Assisted customers with inquiries, providing accurate information and solutions.
  • Maintained cleanliness and organization of the checkout area to enhance customer experience.
  • Handled cash register operations, ensuring correct change delivery and transaction accuracy.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Trained new staff on company policies and operational procedures for seamless onboarding.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Education

Tatum High School
Tatum, TX

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash management
  • Customer complaint resolution
  • Customer focus
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Adaptability and flexibility
  • Phone etiquette

Interests

  • Getting involved with the Church
  • I enjoy helping others and giving back to the community
  • Volunteer Travel
  • Traveling
  • Participating in local clean-up initiatives
  • Getting involved in local advocacy groups to promote positive change in the community
  • Outdoor Recreation

Timeline

Customer Service Cashier

The Back Porch
12.2023 - Current

Tatum High School