Jaison Suqui
Ossining
Summary
Friendly and adaptable professional with a background in customer service and team leadership at Tazza Cafe. Excelled in espresso machine operation and relationship-based sales, achieving consistently positive customer satisfaction. Bilingual in English and Spanish, proven ability to quickly adapt to new environments. Pursues every opportunity to support team members and proactively address issues.
Overview
9
9
years of professional experience
Work History
Barista
Tazza Cafe
05.2019 - Current
- Maintained regular and consistent attendance and punctuality.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Camp Counselor
Ossining Recreation & Parks
07.2016 - 08.2018
- Led groups of children safely through variety of camp activities.
- Worked with children of varying age, interest, skill, and developmental levels.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
Cash Register Clerk
Down to Earth Markets
07.2017 - 12.2017
- Restocked and organized merchandise at the front.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases and locate items.
Education
Associate of Science - Graphic And Digital Design
Westchester Community College
Valhalla, NY08-2024
Skills
- Espresso machine operation
- Relationship-Based Sales
- Effective Up-Selling
- Digital Design Expertise
- Order taking
- Adaptive and creative
- Positive and professional
- FLUENT IN [English and Spanish]
- Team player
- Solid problem solver
- Friendly and outgoing
Languages
Spanish
Native or Bilingual
Timeline
Barista
Tazza Cafe
05.2019 - Current
Cash Register Clerk
Down to Earth Markets
07.2017 - 12.2017
Camp Counselor
Ossining Recreation & Parks
07.2016 - 08.2018
Associate of Science - Graphic And Digital Design
Westchester Community College
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