Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Jaison Thompson

Philadelphia,PA

Summary

Energetic, hard-working 1 year with experience in a fast-paced, high-volume supermarket with online shopping orders, cashier experience. Reliable, fast learner, and all-around team player.

Overview

1
1
year of professional experience

Work History

Personal Online Grocery Shopper

Giant
05.2021 - 03.2022
  • Collaborated with grocery storesto ensure the delivery of efficient, high-quality service.
  • Consistently received positive feedback from guests on performance reviews.
  • Completed on-time deliveries by choosing the best and most efficient routes.
  • Politely assisted customers in person and via telephone.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Tracked substitutions and informed customers of changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Education

High School Diploma -

Kipp Dubois Charter School
Philadelphia, PA
08.2018

Skills

  • Exceptional communication skills
  • Quick learner
  • Strong client relations
  • Customer-focused
  • Inventory management
  • Time management
  • Highly observant
  • Service-oriented team player
  • Customer assistance

Timeline

Personal Online Grocery Shopper

Giant
05.2021 - 03.2022

High School Diploma -

Kipp Dubois Charter School
Jaison Thompson