Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
Office Depot Inc
Saint Joseph, MO
12.2023 - 05.2024
Assisted cashiers with resolving customer complaints and inquiries.
Provided guidance to cashiers on how to accurately ring up customers' purchases.
Trained new cashiers on proper use of registers and store policies.
Coordinated with other departments when additional support was needed during peak hours.
Ensured compliance with all safety regulations while performing tasks.
Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
Assisted customers with locating items within the store when requested.
Answered customer questions and provided store information.
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Processed payments promptly for customers to exceed productivity standards.
Inventoried stock and placed new orders to maintain supplies for expected demand.
Received incoming shipments of materials and inspected them for accuracy against purchase orders.
Follow established assembly methods and procedures to ensure product quality standards are met.
Assemble components according to specifications using hand tools, power tools, and other equipment.
Align components for proper fit and adjust as necessary during the assembly process.
Maintain a clean work area by sweeping up debris from assembly operations.
Assistant Manager
Little Caesars
Saint Joseph, Missouri
04.2020 - 12.2023
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Coordinated with other departments to ensure smooth flow of operations.
Ensured compliance with safety regulations and company policies.
Managed customer service inquiries and complaints in a timely manner.
Resolved conflicts between team members in an effective manner.
Maintained up-to-date knowledge of company products and services.
Supervised daily operations including scheduling shifts, assigning duties.
Served as a liaison between staff members and senior management personnel.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Delegated daily tasks to team members to optimize group productivity.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Stocked shelves with merchandise when needed.
Processed returns and exchanges of merchandise in accordance with store policies.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Trained new team members in cash register operation, stock procedures and customer services.
Tracked company inventories, moved excess stock and arranged products to improve sales.