Jajaira Carrillo
Lares,US
Summary
- Pursued opportunities to gain professional experience and apply skills in communication, teamwork, and rapid learning. Assisted in testing knowledge and developing new skills to effectively serve clients. Provided efficient service to clients, demonstrating passion for the work. Recognized as a strong candidate due to bilingual software proficiency and computer skills. Aimed to secure a position that fosters growth.
- Pursued opportunities to leverage expertise and secure long-term employment.
Overview
17
17
years of professional experience
Work History
Call Center Representative
Capital Bridge
Lares, PR (Remote)
10.2023 - Current
Provided comprehensive support to veterans, addressing their needs and concerns.
Clerk
GateWay Wic Office
Camden, New Jersey, US
05.2016 - 06.2023
- Processed clients in WIC program. Assisted with WIC applications and determined income eligibility. Guided clients through the process and prepared client files. Addressed client inquiries regarding the WIC program.
- Scheduled WIC appointments to ensure timely access to services.
- Monitored and tracked missed WIC appointments to enhance service delivery.
Maestra
El Centro Comunal
Camden, New Jersey, US
09.2008 - 12.2015
- Developed and implemented comprehensive activity plans, identifying suitable learning materials.
- Balanced instruction between logical exercises and social activities.
- Provided basic care and support activities to individuals in need. Helped maintain a safe and clean environment for clients. Assisted with daily living tasks to enhance client well-being.
Federal and State Income Tax Preparer
Los Taxes
Pennsauken, NJ
01.2015 - 04.2015
- Prepared federal and state income tax returns for individuals and businesses, ensuring compliance with regulations.
- Conducted thorough reviews of client financial documents to identify potential deductions and credits.
Education
High School Diploma - undefined
Domingo Aponte Collazo
Lares, Puerto Rico05.1998
Skills
- Demonstrated bilingual proficiency in communication and documentation
- Spearheaded leadership initiatives to foster team collaboration and drive project success
- Oversaw project responsibilities and ensured timely completion of deliverables
- Facilitated collaborative efforts among team members to achieve project goals
- Oversaw computer software management and optimization processes
- Demonstrated active listening skills to enhance communication effectiveness
- Demonstrated flexibility in adapting to changing environments and requirements
- Utilized Microsoft Word to create and format professional documents
- Facilitated collaborative efforts among team members to achieve project goals
- Exhibited a consistently positive attitude to foster a collaborative work environment
- Team Work
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Call Center Representative
Capital Bridge
10.2023 - Current
Clerk
GateWay Wic Office
05.2016 - 06.2023
Federal and State Income Tax Preparer
Los Taxes
01.2015 - 04.2015
Maestra
El Centro Comunal
09.2008 - 12.2015
High School Diploma - undefined
Domingo Aponte Collazo