JaJuan Dillon
Indianapolis,IN
Summary
Seasoned professional with 10 years of diverse experience excelling in customer service, content development, and event support. Proven track record in product fulfillment, communications, and maintaining high standards of service.
Strong ability to manage multiple tasks efficiently, known for excellent teamwork and adaptability, always meeting organizational goals and adjusting to changing demands. Keen focus on operational efficiency and customer satisfaction. Hardworking individual with skills in word processing, time management and scheduling. Analytical problem-solver comfortable working in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Mail Handler
USPS
Indianapolis, IN
03.2025 - Current
- Loaded, unloaded, sorted, and transported mail and packages to ensure efficient processing and distribution.
- Operated machinery such as sorters and conveyors to streamline mail handling operations.
- Prepared mail for carriers, facilitating timely delivery services.
- Managed physical tasks, including lifting and transporting heavy mail sacks, in a fast-paced, shift-based environment.
- Monitored mail flow to ensure timely delivery and efficient operations.
Picker
Amazon Inc.
Whitestown, IN
10.2016 - 03.2025
- Retrieve products efficiently to fulfill orders according to supervisor instructions.
- Label merchandise accurately to maintain inventory organization and compliance.
- Monitor stock levels to ensure product availability and restock as needed.
- Optimized order picking processes to enhance efficiency and accuracy in fulfillment operations.
- Trained new team members on safety protocols and operational procedures for accurate picking.
Intern
Central State University Public Relations Office
Wilberforce, OH
01.2023 - 05.2023
- Developed and edited content to enhance company communications, ensuring accuracy and adherence to brand voice.
- Conducted research and gathered data to inform and support strategic communications initiatives.
- Assisted in the planning and execution of company events, contributing to team projects as needed.
Station Attendant
Sodexo Magic
Wilberforce, OH
09.2019 - 12.2020
- Prepared and served a variety of menu items, maintaining high standards of quality and presentation.
- Ensured cleanliness and organization of the cafe environment, adhering to health and safety guidelines.
- Provided welcoming customer service, contributing positively to the daily experience of patrons.
Sales Associate
City Gear
Indianapolis, IN
07.2015 - 06.2019
- Assisted customers by identifying their needs and providing knowledgeable product recommendations.
- Responded to customer inquiries, offering detailed explanations and ensuring a satisfactory shopping experience.
- Guided customers towards appropriate product solutions to meet their specific requirements.
- Trained new staff on sales techniques, store policies, and inventory management procedures.
Education
Bachelor's Degree -
Central State University
Wilberforce, OH05-2023
Diploma - undefined
Pike High School
Indianapolis, IN06-2015
Skills
- Computer Skills
- Leadership Experience
- Communication Skills
- Public Speaking
- Interpersonal Skills
- Critical Thinking
- Customer Service Skills
- Teamwork Skills
- Problem-solving skills
- Workplace safety
Timeline
Mail Handler
USPS
03.2025 - Current
Intern
Central State University Public Relations Office
01.2023 - 05.2023
Station Attendant
Sodexo Magic
09.2019 - 12.2020
Picker
Amazon Inc.
10.2016 - 03.2025
Sales Associate
City Gear
07.2015 - 06.2019
Diploma - undefined
Pike High School
Bachelor's Degree -
Central State University