Ja Juan Thomas
Publix Grocery Store
Upper Marlboro,MD
3
years of professional experience
Dependable and adaptable student worker with hands-on experience in retail, office, and volunteer settings. Known for patience, composure, and attention to detail, with a focus on accurate transactions, organized workspaces, and positive customer experiences.
Work History
Customer Service Cashier
5 Months- Operated a cash register accurately, processed transactions, and balanced drawer at shift close.
- Operated cash register accurately, processed transactions, and balanced drawer at shift close.
- Scanned groceries efficiently, verified pricing, and applied coupons and promotions correctly.
- Maintained a clean checkout area, stocked front-end supplies, and followed store sanitation standards.
- Assisted customers with bagging, loading groceries, and locating items throughout the store.
- Counted cash, checks, and card payments carefully to ensure accurate transaction records.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Lawn Mower
2 Years 6 Months- Mowed lawns and trimmed edges to maintain clean, safe outdoor spaces.
- Operated lawn equipment safely while following property maintenance procedures.
- Inspected mowing equipment before use and reported needed repairs promptly.
- Removed grass clippings and debris to support neat curb appeal.
- Assisted with seasonal yard cleanup, including leaf removal and basic landscaping tasks.
- Mowed lawns of residential properties on a monthly basis to maintain grass length.
- Removed grass clippings and leaves from the property using a blower.
- Removed rocks and other items from the lawn for mower safety and clean appearance.
Work Study Student
11 Months- Assisted with attendance, scheduling, and data entry to keep information current.
- Maintained organized records, ensuring accurate retrieval of student and administrative materials.
- Supported office staff with filing, copying, and document preparation for daily school operations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked; placed orders promptly to replenish materials before depleted.
Volunteer
3 Months- Supported daily volunteer operations by greeting visitors and directing them to appropriate resources.
- Communicated respectfully with community members to answer questions and provide basic assistance.
- Assisted staff with setup, cleanup, and organization of event spaces and supplies.
- Sorted donated items and maintained accurate records for distribution and inventory tracking.
Education
High School Diploma
Skills
Customer service
Client satisfaction
Customer focus
Customer inquiries
Guest services
Retail merchandising
Attention to detail
Product promotion
Basic cash handling
Time management
Reliability and punctuality
Honest and dependable
Reliable and responsible
Professional demeanor
Phone etiquette
Positive and professional
Interests
Avid Reader
I enjoy sketching and drawing
which helps improve my creativity and attention to detail.
I like working with my hands and fixing things.
Youth Development Programs
Swimming
Volunteer Work
Tech enthusiast
passionate about exploring the latest advancements and innovations. Ex. Artificial Intelligence
Auto Repair/Restoration
Animal Care
Timeline
Customer Service Cashier
Publix Grocery Store
04.2026 - 09.2026Read More
Work Study Student
Luella High School
06.2025 - 05.2026Read More
Volunteer
Luella Community Center
06.2025 - 09.2025Read More
Lawn Mower
Neighborhood Housing
03.2024 - 09.2026Read More
Frederick Douglass High Shool
High School Diploma
Read More