Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Jajuann Jones

Parks and Recreation Department
PHOENIX,AZ
1
Certification

Results-driven professional with strong customer service and time management skills. Proven ability to enhance customer satisfaction through efficient delivery and operations management.

Work History

Associate

Parks and Recreation Department | 2023 - 2025

Performed regular inspections and cleaning of bathrooms, ensuring compliance with health and safety regulations.

Managed grass cutting operations to ensure a well-groomed and inviting outdoor environment.

Managed park setup operations to ensure optimal conditions for holiday events and activities.

Delivery Driver

Diamonds Kitchens & Baths | 2021 - 2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and a polite and professional manner.

Delivery Driver

FedEx | 2020 - 2021
  • Maintained accurate records of deliveries, including GPS tracking and customer signatures.
  • Loaded and unloaded shipments, ensuring proper handling of packages.
  • Implemented process improvements to enhance efficiency in delivery operations.
  • Assisted in training new drivers on operational procedures and best practices.

Warehouse Worker

Phoenix Formulations | 2018 - 2019
  • Operated forklifts and pallet jacks to transport materials efficiently throughout warehouse.
  • Assisted in loading and unloading shipments, ensuring timely processing of goods.
  • Conducted inventory checks to maintain accurate stock levels and minimize discrepancies.
  • Collaborated with team members to optimize workflow and improve overall productivity.

Associate

Safeway | 2016 - 2018
  • Processed transactions accurately using point-of-sale systems, improving checkout efficiency.
  • Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
  • Managed inventory levels by restocking shelves and organizing merchandise efficiently.
  • Collaborated with team members to maintain store cleanliness and ensure compliance with safety standards.

Delivery Driver

Intelliquick Delivery | 2014 - 2015
  • Planned and optimized delivery routes to ensure timely service.
  • Communicated effectively with customers to confirm deliveries and address concerns.
  • Operated delivery vehicles in compliance with safety regulations and company policies.
  • Conducted pre-trip inspections to maintain vehicle safety and performance standards.

Education

GED

Department of Education | Phoenix, AZ

Skills

Customer service
Customer interaction
Customer engagement
Attention to detail
Team collaboration
Route optimization
Client relations
Safety compliance
Computer skills
Leadership qualities
Adaptable scheduling

Certification

HVAC/R

EPA CERTIFIED

Timeline

Associate

Parks and Recreation Department
2023 - 2025Read More

Delivery Driver

Diamonds Kitchens & Baths
2021 - 2022Read More

Delivery Driver

FedEx
2020 - 2021Read More

Warehouse Worker

Phoenix Formulations
2018 - 2019Read More

Associate

Safeway
2016 - 2018Read More

Delivery Driver

Intelliquick Delivery
2014 - 2015Read More

Department of Education

GED
Read More
Jajuann Jones