Ja’juanna James
Indianapolis,IN
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Amergis
Indianapolis, IN
03.2025 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Certified Medical Assistant
Intercare
Benton Harbor, MI
09.2022 - 09.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
Medical Assistant
Pace Of Southwest Michigan
Saint Joseph, MI
02.2022 - 08.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Measured patient pulse oximetry.
Certified Nursing Assistant
Hallmark Living
Benton Harbor Mi
04.2020 - 01.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Educated patients and family members on best home care practices for healing and recovery.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Home Health Care Aide
Orchard Grove
Benton Harbor Mi
07.2017 - 04.2020
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Education
Medical Assistant Certification -
Ross Medical Education
Benton Harbor, MI10.2022
Benton Harbor High School
Benton Harbor, MI06.2014
Skills
- Pharmacy Relations
- Active Learning
- Specimen Collection
- Complex Problem-Solving
- Lab Specimens and Collections
- Patient Chart Tracking
- Venipuncture Expertise
- HIPAA Compliance
- Basic Laboratory Tests
- Rapid Strep Testing
- Injection Administration
- Performing EKGs
Certification
- CNA - Certified Nurse Assistant
- CMA - Certified Medical Assistant
Skills
- Pulse Oximetry
- Blood and Tissue Collection
- EPIC EMR
- Endometrial Biopsy
- Foley Catheter Insertion and Removal
Timeline
Certified Medical Assistant
Amergis
03.2025 - Current
Certified Medical Assistant
Intercare
09.2022 - 09.2024
Medical Assistant
Pace Of Southwest Michigan
02.2022 - 08.2022
Certified Nursing Assistant
Hallmark Living
04.2020 - 01.2022
Home Health Care Aide
Orchard Grove
07.2017 - 04.2020
Medical Assistant Certification -
Ross Medical Education
Benton Harbor High School