Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jakaeya Biggers

Rantoul,IL

Summary

Proven track record in passenger management and defensive driving, honed across roles with First Student and Champaign Urbana Mass Transit District. Excelled in enhancing passenger satisfaction and safety, leveraging strong organizational skills and effective communication. Demonstrated ability to resolve conflicts and improve team performance, contributing to a positive and efficient service environment.

Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

12
12
years of professional experience

Work History

School Bus Operator

First Student
08.2024 - Current
  • Completed logbooks, incident reports and other daily paperwork.
  • Cultivated a safe atmosphere on board by enforcing rules regarding seatbelt use, noise levels, and overall behavior expectations.
  • Displayed strong problem-solving abilities when faced with unexpected detours or delays due to road conditions or traffic incidents.
  • Managed accurate record-keeping related to mileage logs, fuel usage reports, and maintenance records for proper documentation purposes.

Transit Bus Operator

Champaign Urbana Mass Transit District
10.2018 - 12.2023
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Handled fare collection accurately, protecting company revenue through diligent recordkeeping and reporting procedures.
  • Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.

Shift Manager

McAlister's Deli
06.2018 - 10.2018
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Bus Operator/Monitor

Champaign Unit 4 School District
08.2012 - 10.2017
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Transported customers to and from [Location].
  • Maintained full understanding of local roads and traffic patterns.
  • Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.

Education

High School Diploma -

Champaign Central High School
610 West University Avenue, Champaign, Illinois
05-2008

Skills

  • Punctuality
  • Passenger management
  • Defensive driving
  • Organization
  • Customer Service
  • Effective communication skills
  • Verbal and written communication
  • Customer-oriented
  • Data confidentiality

Timeline

School Bus Operator

First Student
08.2024 - Current

Transit Bus Operator

Champaign Urbana Mass Transit District
10.2018 - 12.2023

Shift Manager

McAlister's Deli
06.2018 - 10.2018

Bus Operator/Monitor

Champaign Unit 4 School District
08.2012 - 10.2017

High School Diploma -

Champaign Central High School
Jakaeya Biggers