Kecia Braxton
Rockville,MD
Summary
People-focused associate with ability to put customers at ease through friendly interaction. Listen to the needs of customers and educate them about the product line. Enthusiastic sales associate with a positive attitude looking to use skills in customer relations and problem resolution to deliver world-class service in a challenging environment. Ability to assess customer needs and offer product solutions.
Overview
21
21
years of professional experience
Work History
School Bus Operator
MCPS
Bethesda, MD
10.2024 - Current
- Operated school buses safely, ensuring timely transportation of students to and from school.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Managed student behavior during transit, fostering a safe and positive environment on the bus.
- Collaborated with school staff to develop efficient bus routes that minimized delays and maximized service efficiency.
Sales Associate
Kohl's Aspen Hill
Aspen Hill, MD
11.2018 - 01.2020
- Assess customer's needs and provide assistance and information about the product.
- Ensure high levels of customer satisfaction by delivering excellent sales and service.
- Welcome customers to the store and answer their questions.
File Clerk
Library of Congress
Washington, DC
04.2005 - 06.2006
- Create or update records with new files and information.
- Enter paperwork into an electronic system either by data entry or by using optical scanners.
- Make copies, fax documents, and gather files from other departments.
- Retrieve stored files as needed and update existing records.
- Store all paperwork in designated places securing the important documents.
Education
GED -
Metcalf Community College
Metcalf, MS03.2003
Skills
- Ability to overcome objections
- Ability to close the sale
- Customer loyalty and retention
- Excellent communication skills
- Friendly, outgoing demeanor
- Punctuality
- Passenger management
- Defensive driving
- Organization
- Dependable and reliable
- Safety-focused
- Pre-trip inspections
Timeline
School Bus Operator
MCPS
10.2024 - Current
Sales Associate
Kohl's Aspen Hill
11.2018 - 01.2020
File Clerk
Library of Congress
04.2005 - 06.2006
GED -
Metcalf Community College