Jakaila Randall
Summary
Dedicated customer service professional with extensive experience in delivering high-quality support and resolving issues in fast-paced environments. Recognized for enhancing team performance through effective training of new members and maintaining a welcoming atmosphere to ensure customer satisfaction.
Overview
10
10
years of professional experience
Work History
Service Specialist
Raising Cane's Chicken Fingers
01.2016 - Current
- Delivered exceptional customer service, effectively resolving needs and concerns to enhance customer experience
- Cultivated positive, welcoming environment that contributed to overall customer satisfaction
- Handled transactions accurately using point-of-sale systems
- Multitasked effectively during peak business hours
- Facilitated training and support for new team members, aiding their integration and performance
- Followed company standards for cleanliness, safety, and service
Dental Hygienist shadow
Elite Dental Wellness
Houston
05.2025 - 05.2026
- Assisted in dental hygiene procedures, including prophylaxis fluoride application and patient education to enhance patient care.
- Applied patient management techniques and participated in sterilization protocols to maintain a safe clinical environment.
- Observed periodontal charting, scaling, root planing, and ultrasonic cleaner usage.
- Enhanced understanding of HIPAA regulations and patient confidentiality in a clinical setting.
Education
Bachelor of Science - Dental
Prairie View A&M University
Prairie View, TX12-2026
High School Diploma -
Beaumont united
Skills
- Customer Service Excellence
- Sales techniques
- Cash Handling & POS Systems
- Conflict Resolution
- Team Collaboration
- Problem Solving
- Time Management
- Attention to Detail
- Communication Skills
Timeline
Dental Hygienist shadow
Elite Dental Wellness
05.2025 - 05.2026
Service Specialist
Raising Cane's Chicken Fingers
01.2016 - Current
Bachelor of Science - Dental
Prairie View A&M University
High School Diploma -
Beaumont united