Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jakara Howard Jr

luling,LA

Summary

Reliable and compassionate professional with over 2 years of customer service and call-handling experience in fast-paced environments. Skilled in communicating with diverse clients, documenting service interactions, and providing personalized support. Strong technical abilities and a passion for helping people navigate services effectively. Seeking a remote call center position where I can continue assisting individuals with access to essential services, including healthcare.

Overview

5
5
years of professional experience

Work History

Helper

Universal Plant Services
08.2024 - 02.2025
  • - Supported operational logistics and communication across teams.
  • Followed strict safety protocols and documented compliance.
  • Demonstrated ability to learn new systems quickly in a high-pressure environment.

Supervisor

Sudz Station
04.2021 - 08.2024
  • Delivered frontline customer support, resolving inquiries and complaints efficiently.
  • Delegated daily tasks and maintained service quality standards.
  • Used point-of-sale systems and managed inventory and supply levels.

Inventory Assistant

Beyond Beauti Boutique
08.2020 - 02.2021

- Handled customer inquiries via phone and maintained organized product records.

- Managed incoming shipments and ensured accurate stock levels.

- Helped streamline boutique operations through organized data entry and restocking.

Education

No Degree - Computer And Information Sciences

Southeastern Louisiana University
Hammond, LA
05-2029

Skills

  • Call Center Support
  • Customer Service Excellence
  • Verbal & Written Communication
  • Call Documentation & Workflow Creation
  • PC & Application Proficiency (Microsoft Office, Windows, Data Entry)
  • Confidentiality & Data Protection - Team Collaboration - Remote Work-Readiness
  • Inventory & Logistics Coordination (additional experience)
  • Typing speed 40 WPM
  • Willing to Learn: Open to new software systems and call center tools

Languages

English
Native or Bilingual

Timeline

Helper

Universal Plant Services
08.2024 - 02.2025

Supervisor

Sudz Station
04.2021 - 08.2024

Inventory Assistant

Beyond Beauti Boutique
08.2020 - 02.2021

No Degree - Computer And Information Sciences

Southeastern Louisiana University