JaKayla Dunston
Louisburg,NC
Summary
Driven leader with strong problem-solving skills as well as customer and youth engagement. Third year student interested in building my resume. Focused on expanding my knowledge in social interactions, creating networks, and efficiently expanding my skill set. I am enthusiastic to gain knowledge in differing areas of professionalism.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Digital Personal Shopper
Walmart
Wake Forest, NC
03.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
Correctional Officer II
NCDAC
Bunn, NC
05.2023 - 03.2024
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Substitute Teacher
Dynamic Opportunity
08.2021 - 01.2022
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised lunchroom and recess activities.
Rehabilitation Technician
Abound Health
02.2021 - 01.2022
- Built trusting relationships with patients and families, fostering a supportive atmosphere for recovery.
- Provided compassionate care to patients, ensuring their comfort during rehabilitation sessions.
- Supported patients during physical therapy sessions, providing encouragement and motivation for continued progress.
- Maintained a clean and organized therapy environment, promoting safety and efficiency.
- Assisted therapists in creating individualized treatment plans for better patient outcomes.
Kohls
10.2020 - 01.2021
- Stocking and organizing product
- Scanning and packaging online orders
- Unloading trucks and cleaning dock
- Seasonal positions
Crew Member
Bojangles
08.2017 - 08.2019
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Psychology
North Carolina Central University
05-2023
Elizabeth City State University
01-2024
High School -
Bunn High School
06-2019
Skills
- Upbeat and outgoing attitude
- Planning and organization
- Attention to detail
- Product knowledge
- Documentation and reporting
- Problem-solving
- Multitasking
- Food safety and sanitation
- Time management abilities
Certification
Substitute Teaching Certification (2022)
Timeline
Digital Personal Shopper
Walmart
03.2024 - Current
Correctional Officer II
NCDAC
05.2023 - 03.2024
Substitute Teacher
Dynamic Opportunity
08.2021 - 01.2022
Rehabilitation Technician
Abound Health
02.2021 - 01.2022
Kohls
10.2020 - 01.2021
Crew Member
Bojangles
08.2017 - 08.2019
Psychology
North Carolina Central University
Elizabeth City State University
High School -
Bunn High School