Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jakayla Jones

Raeford,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Licensed Insurance Sales Agent

Teleperformance
08.2023 - 11.2023
  • Spent ample time with each customer, verbally reviewing, and explaining documents for client comprehension.
  • Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
  • Obtained underwriting approval by completing application for coverage.

Licensed Insurance Sales Agent

Ttec (TeleTech) - HealthCare Solutions
02.2022 - 06.2023
  • Finalized sales and collected necessary deposits.
  • Obtained underwriting approval by completing application for coverage.
  • Generated quotes and proposals for clients to match individual needs.

Customer Service Chat Advisor

Kelly Connect (Apple)
10.2019 - 07.2021
  • Responded to customer inquiries and provided accurate information about products and services via live chat.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Monitored systems in operation and quickly troubleshot errors.

Team Member

KFC
01.2017 - 01.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Education

High School Diploma -

Hoke County High School
Raeford, NC
06.2018

Skills

  • Health Insurance Industry Knowledge
  • Licensing Requirements
  • Life Insurance Sales
  • Insurance Sales

Certification

  • Licensed Insurance Agent - 2022

Timeline

Licensed Insurance Sales Agent

Teleperformance
08.2023 - 11.2023

Licensed Insurance Sales Agent

Ttec (TeleTech) - HealthCare Solutions
02.2022 - 06.2023

Customer Service Chat Advisor

Kelly Connect (Apple)
10.2019 - 07.2021

Team Member

KFC
01.2017 - 01.2019

High School Diploma -

Hoke County High School
Jakayla Jones