Ja'Kayla Jones
United States
Summary
Proven professional with extensive experience at KJS Marketing, excelling in customer satisfaction and organization skills. Demonstrated ability to maintain composure in high-pressure situations, enhancing client relations and streamlining operations. Achieved notable improvements in customer service efficiency, leveraging strengths in cash handling and verbal communication.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
KJS Marketing
09.2020 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Receptionist
KJS Marketing
09.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Lucy C Laney
Augusta, GA05.2019
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Organization skills
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Time Management
model, taking up my bachelors degree HR MANAGEMENT
ive been modeling for 7 years now so its a desired hobby i love to do, want to take it big but that requires alot of work and dedication which im willing to bring i just need help achieveing it with finances. im also going to graduate WGU for my bachelors degree in administrative HR MGT in may 2027
Timeline
Customer Service Cashier
KJS Marketing
09.2020 - Current
Receptionist
KJS Marketing
09.2020 - Current
High School Diploma -
Lucy C Laney
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