Jake Creamer
Huntington Beach,CA
Summary
Process-driven General Manager recognized for enhancing productivity and facilitating agile decision-making. Expertise in strategic planning, customer relationship management, and leading sales teams. Proven ability in development, problem-solving, and adaptability, driving success in dynamic sales environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Manager
24 Hour Fitness
Long Beach, California
09.2025 - Current
- Oversaw facility maintenance and cleanliness to promote a safe environment.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Developed service and sales strategies to improve retention and revenue.
District Sales Coordinator
24 Hour Fitness
Huntington Beach, CA
08.2025 - 11.2025
- Coordinated sales strategies across multiple locations to enhance member engagement.
- Trained new staff on sales protocols and customer service techniques.
- Implemented training sessions to improve team performance and product knowledge.
General Manager
24 Hour Fitness
Huntington Beach, CA
12.2024 - Current
- Developed training programs for new employees to enhance skill sets and performance.
- Monitored financial performance to align budgets with operational goals.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
Sales and Service Manager
24 Hour Fitness
07.2023 - 11.2024
- Trained and developed staff to enhance service delivery and team performance.
- Oversaw membership sales processes to attract and retain clients effectively.
- Coordinated fitness programs tailored to diverse client needs and goals.
Sales and Service Expert
24 Hour Fitness
Long Beach, CA
12.2022 - 06.2023
- Conducted club tours and membership presentations, highlighting the benefits and features of various membership options as well as personal training packages
- Actively participated or lead in ongoing sales training programs to enhance product knowledge, sales techniques, and customer service skills
- Conducted comprehensive fitness consultations to understand members' goals, needs, and limitations, and tailored fitness programs accordingly.
Education
Bachelor's degree - Political Science
Holy Names University
Oakland, CA06.2022
AA - Sociology
Long Beach City College
Long Beach, CA06.2019
Skills
- Team management
- Problem management
- Presentation skills
- Public speaking
- Load Balancing
- Adaptability
- High Availability
- Analysis skills
- Direct sales
- Hospitality
- CRM Software
- Relationship building
- Sales presentations
Languages
Spanish
Professional
Accomplishments
- January Mission,Vision,Values award recipient for D3
- 6x Fitness Revenue BME at Huntington Beach, eclipsing +$21,000
- 100k in COP YTD, 400k favorable to PY
- 5x Triple Crown Award
- 1x Quad Crown
- YTD #1 in CMA and Fitness % to Budget in D3
- D3 leader is POS Fit Attatch %
- D3 leader in AO Mix YTD
Certification
- ISSA Certified PT
Timeline
General Manager
24 Hour Fitness
09.2025 - Current
District Sales Coordinator
24 Hour Fitness
08.2025 - 11.2025
General Manager
24 Hour Fitness
12.2024 - Current
Sales and Service Manager
24 Hour Fitness
07.2023 - 11.2024
Sales and Service Expert
24 Hour Fitness
12.2022 - 06.2023
Bachelor's degree - Political Science
Holy Names University
AA - Sociology
Long Beach City College