Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst
Jake Edwards

Jake Edwards

A
LEXINGTON,NC

Summary

Customer-oriented General Manager with 1.5 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Determined Manager and Co-worker with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

General Manager

Tamarac Marina
Salisbury, NC
12.2020 - Current
  • Prepared annual budgets with controls to prevent overages.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Identified trends in customer marketplaces to develop valuable solutions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Managed budget implementations, employee evaluations and contract details.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.

Associate

Food Lion
Lexington, NC
08.2019 - 12.2020
  • Worked varied hours to meet seasonal and business needs.
  • Answered incoming telephone calls and processed incoming and outgoing mail to support office staff.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.
  • Liaised with customers to assist with computing operations and resolve concerns.
  • Created solutions for customers to satisfy specific needs, quality and budget.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Identified customer needs and wants to enhance customer experiences and boost sales.

Education

High School Diploma -

Central Davidson High School
Lexington, NC
08.2017 - 06.2021

Skills

Client account management

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Certification

Microsoft Office Specialist

Timeline

General Manager

Tamarac Marina
12.2020 - Current

Associate

Food Lion
08.2019 - 12.2020

Microsoft Office Specialist

01-2018

High School Diploma -

Central Davidson High School
08.2017 - 06.2021

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