Jake Epstein
Queens,NY
Overview
1
1
year of professional experience
Work History
Sales Representative
In Style Interiors
2022.09 - 2022.11
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained consistency of internal and external communications across mediums.
- Worked collaboratively across organization to develop and nurture strong internal brand.
- Built and maintained positive relationships with public by utilizing strategic plans.
- Took ownership of customer issues and followed problems through to resolution.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Followed through with client requests to resolve problems.
- Addressed potential cancellations and offered catered solutions to retain accounts.
Designer
Closet Master
2022.12 - 2023.10
- Obtained approval of concepts by submitting rough drafts to management or to client.
- Guaranteed designs adhere to company brand standards and guidelines.
- Developed and maintained comprehensive library of design assets for easy access and reuse.
- Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
- Prioritized schedules to meet project goals and overall customer satisfaction.
- Analyzed event costs to identify areas of improvement and cost savings.
- Selected sustainable production materials in alignment with client budget parameters.
- Developed high-quality engineering designs and plans to meet industry standards.
- Conducted research to identify and evaluate new technologies and concepts.
- Collaborated with cross-functional teams to conceptualize and refine product concepts.
- Evaluated project feasibility based on material, equipment and labor expenses.
- Collaborated with other departments to facilitate successful project completion.
- Created detailed reports on engineering activities and findings.
Education
Finance -
Touro College
New York, NY04.2022
Skills
- Project Management
- Teamwork Skills
- Creative problem solving
- Punctual and Dependable
- Tech-Savvy
Timeline
Designer
Closet Master
2022.12 - 2023.10
Sales Representative
In Style Interiors
2022.09 - 2022.11
Finance -
Touro College