Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Jake Geiger

Winston-Salem,NC

Summary

I am a professional who enjoys almost anything task, as all work has value and the opportunity for progression. Eager to grow with a company and to never stop learning. Started work as soon as possible, and saved up enough money to get myself through an associates and most of a bachelors degree. During these years, I learned a lot about various ways of life, people and forms of employment. Most of all perspective was gained, as well as a more mature attitude and a hunger for a better life. I believe respect and consistency can get an individual far in life, and intend to bring both into any future profession.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Radiology Scheduling Specialist

Novant Health, Inc
Winston-Salem, NC
10.2023 - Current
  • Multi-tasking
  • Managing over 70 + calls some days
  • Adherence to multifaceted systems, policies and procedures with professional accuracy.

Front Desk Agent

Marriott
01.2018 - 11.2020
  • Took 50 plus reservations over phone, in person, and via computer for guests and provided confirmation information per day.
  • Collected room deposits, fees, and payments.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Used internal software to process reservations, check-ins and check-outs.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Monitored staff performance and provided feedback and guidance.
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Line Cook/Prep Cook

Kona Grill
03.2017 - 12.2018
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Trained and assisted new kitchen staff members.
  • Identified inefficiencies leading to improved productivity.
  • Controlled food cost and waste by selecting and using correct ingredients and amounts.
  • Trained new kitchen staff on food safety, preparation and cooking techniques.
  • W

Education

Bachelor of Science - General Studies

Texas Tech University
Lubbock, TX
05.2025

Associate - General Studies

Texas Tech University
Lubbock, TX
05.2022

Skills

  • Microsoft Office (5 years of experience ranging from school projects, radiology scheduling, hotel management to managing service routes through spreadsheets)
  • Proficient in Davinci scheduling software
  • Customer Service (10 years of experience ranging from restaurant work, clerical jobs, trade skills, and hotel employment)
  • Understanding of project management (attended classes in college pertaining to PMP, acquired PMP Basics Certification, experience in group and managerial settings which rely on PMP fundamentals)
  • Audit File Management (1 years both electronic and paper, ranging from sensitive to non-sensitive client information)

Accomplishments

  • Completed Project Management Professional (PMP) Basics
  • Solid understanding of Medical Terminology
  • Proven track record in driving company vehicles with zero accidents or infractions; four years of experience
  • Radiology Scheduling Training Certificate

Affiliations

Alpha Beta Kappa

Honors Society

Certification

  • PMP Basics
  • Radiology Scheduling
  • Google Analytics

Timeline

Radiology Scheduling Specialist

Novant Health, Inc
10.2023 - Current

Front Desk Agent

Marriott
01.2018 - 11.2020

Line Cook/Prep Cook

Kona Grill
03.2017 - 12.2018

Bachelor of Science - General Studies

Texas Tech University

Associate - General Studies

Texas Tech University

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Jake Geiger