Jake Heugh
Sterling Heights
Summary
Dynamic and detail-oriented professional with experience at Sedona Taphouse, excelling in time management and clear communication. Proven ability to enhance customer satisfaction through efficient service and meticulous cleaning. Recognized for improving productivity and fostering positive guest interactions, ensuring a welcoming environment for all patrons.
Overview
7
7
years of professional experience
Work History
Busser
Sedona Taphouse
12.2023 - 12.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Car Wash Attendant
Pro Car Wash
07.2023 - 04.2024
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
Valet
Parkrite Valet
12.2022 - 04.2023
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Sport Camp Coach
Troy Recreation Association
06.2018 - 07.2022
- Enriched camper experience with guest speakers from professional sports teams, providing unique insights into career opportunities in sports.
- Evaluated camper progress at regular intervals using standardized assessments to highlight areas of improvement needed.
- Elevated athlete motivation levels by setting attainable goals and celebrating individual accomplishments.
- Improved team dynamics through facilitating group exercises focused on communication and cooperation.
Education
Expected Degree in Accounting - Accounting
Oakland Community College
Bloomfield Hills, MI04-2028
High School Diploma -
Troy Athens Highschool
4333 John R Rd, Troy, MI 4808506-2024
Skills
- Time management
- Attention to detail
- Clear communication
- Cleaning and sanitizing
Timeline
Busser
Sedona Taphouse
12.2023 - 12.2024
Car Wash Attendant
Pro Car Wash
07.2023 - 04.2024
Valet
Parkrite Valet
12.2022 - 04.2023
Sport Camp Coach
Troy Recreation Association
06.2018 - 07.2022
Expected Degree in Accounting - Accounting
Oakland Community College
High School Diploma -
Troy Athens Highschool
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