Jake Keefe
Seguin
Summary
Public safety dispatcher with a focus on detail and proven success in emergency response coordination. Adept at real-time documentation and call prioritization, ensuring effective support for law enforcement and emergency services. Customer service experience enhances ability to handle diverse situations efficiently.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Public Safety Dispatcher
Bexar County Sheriff's Office
San Antonio
11.2023 - Current
- Coordinated communication between law enforcement and emergency services to enhance incident response.
- Monitored radio traffic to effectively dispatch units during incidents.
- Recorded call details in real-time using computer-aided dispatch systems to ensure accurate information flow.
Dispatcher
1-Tom-Plumber
Schertz
05.2023 - 11.2023
- Assigned drivers to appropriate routes based on customer needs.
- Coordinated daily schedules for service technicians across multiple job sites.
- Input service requests into dispatch software for efficient job tracking.
Public Safety Officer
Tucson Airport Authority
Tucson
05.2022 - 04.2023
- Conducted regular inspections of facilities and equipment, identifying potential hazards to maintain safety compliance.
- Monitored airport premises, ensuring adherence to safety and security standards to protect passengers and staff.
- Responded promptly to emergencies and provided first aid.
- Collaborated with law enforcement to report incidents and support investigations, enhancing overall security response.
Produce Clerk
Kroger
Marana
06.2021 - 05.2022
- Maintained cleanliness and sanitation standards in produce section, ensuring visually appealing displays and compliance with health regulations.
- Assisted customers with inquiries on product selection and freshness, enhancing customer satisfaction and promoting repeat business.
- Operated material loading equipment to efficiently load, unload, and relocate heavy products, supporting timely stock availability.
Education
High School Diploma -
Mountain View High School
Tucson, AZ05-2022
Skills
- Computer-aided dispatch
- Radio communication
- Call prioritization
- Task prioritization
- Typing proficiency
- Attention to detail
- Problem solving
Certification
- Intermediate Telecommunicator Proficiency Certification
Timeline
Public Safety Dispatcher
Bexar County Sheriff's Office
11.2023 - Current
Dispatcher
1-Tom-Plumber
05.2023 - 11.2023
Public Safety Officer
Tucson Airport Authority
05.2022 - 04.2023
Produce Clerk
Kroger
06.2021 - 05.2022
High School Diploma -
Mountain View High School