Jake Koons
Franklin,TN
Summary
Dynamic and results-driven hospitality professional with over a decade of experience in food and beverage management, operations, and business development. Proven track record in launching and growing multiple hospitality brands, including bars, restaurants, and food trucks. Adept at creating innovative menus, optimizing operational efficiencies, and driving significant sales growth. Skilled in staff recruitment, training, and leadership, with a strong focus on customer service excellence and brand integrity. Demonstrated ability to adapt to changing market conditions and implement strategic initiatives that enhance profitability and customer satisfaction. Seeking to leverage extensive experience and expertise in a challenging leadership role within the hospitality industry.
Overview
12
12
years of professional experience
Work History
Director of Food and Beverage
High Hospitality Group
01.2020 - Current
- 2020: Established a hospitality group umbrella incorporating 2 corporate Global Brew Taphouse locations, 3 franchise Global Brew locations, and a Sugarfire BBQ location.
- 2021: Expanded operations by the addition of a food truck, enhancing catering services and increasing the reach of existing restaurants.
- 2023: Spearheaded the opening of Brick+Bramble, a premium cocktail and upscale dining restaurant, overseeing all food and beverage operations.
- 2024: Directed the launch of Shoreline Bar and Lake Supplies, a lake-centric neighborhood bar specializing in summer-themed cuisine and beverages.
General Manager
Global Brew Tap House
02.2019 - 01.2020
- 2019: Promoted to General Manager overseeing 2 corporate locations and Director of Franchises managing 4 locations. Responsibilities included staff hiring and termination, HR management, payroll processing, liquor procurement, and event coordination.
- Achievements: Introduced a cocktail program featuring kegged cocktails and a bourbon program, securing Global Brew as one of the largest Sazerac allocations in Illinois. Successfully grew business by 200% during the COVID-19 pandemic while maintaining safety protocols. Acquired and operated a food truck to adapt to post-pandemic market demands, facilitating private events under evolving safety guidelines.
- 2021: Elevated to Food & Beverage Director, achieving over $1M in sales for corporate locations.
Operations Specialist
Craft Republic Distributing
09.2017 - 02.2019
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Played a key role as one of the first hires in a new distribution company specializing in craft beer and spirits.
- Managed order fulfillment, logistics, and product delivery. Maintained and serviced beer lines for client accounts.
Bartender/Lead Bartender
Three Sixty - Rooftop Bar
04.2012 - 05.2017
- Hired on as a bartender and was promoted to lead bartender in 2015.
- Developed and curated cocktail menus, conducted Cocktail Class events for guests, and trained new bar staff.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Tasting Room Manager
Four Hands Brewery
10.2013 - 03.2017
- Represented the brewery at regional festivals and events, and organized large-scale beer events at the brewery.
- Implemented inventory control measures to minimize waste and maintain accurate stock levels.
- Increased tasting room sales through effective upselling techniques and promoting wine club memberships.
Skills
- Strategic Staff Recruitment and Training
- Innovative Menu Development
- Comprehensive Event Planning and Execution
- Efficient Inventory Management and Liquor Procurement
- Excellence in Customer Service and Satisfaction
- Proven Sales Growth and Business Development
References
Available Upon Request
Timeline
Director of Food and Beverage
High Hospitality Group
01.2020 - Current
General Manager
Global Brew Tap House
02.2019 - 01.2020
Operations Specialist
Craft Republic Distributing
09.2017 - 02.2019
Tasting Room Manager
Four Hands Brewery
10.2013 - 03.2017
Bartender/Lead Bartender
Three Sixty - Rooftop Bar
04.2012 - 05.2017
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