Jake Littlehales
Broomfield,CO
Summary
Customer-oriented, strategic-thinking sales professional with over 3 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multitasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Overview
5
5
years of professional experience
Work History
Site Expert Trainer
Frito Lay
08.2023 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Facilitated team-building exercises to foster collaboration between department members.
- Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.
Social Media & Team Manager
Vfuel Endurance
03.2021 - 04.2024
- Developed and implemented strategic social media marketing plans
- Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities
- Proposed innovative storylines for digital content and developed unique campaigns to promote brand engagement
- Performed competitor analysis to identify high-value keyword and backlink options
- Supported sales process by engaging appropriately when responding to online audience inquiries and posted comments
- Coordinated positive media interviews and events sponsorships
- Oversaw special promotional events to drive positive media coverage, boost revenue and enhance sales
Military Sales & Events Manager
SOS Hydration
01.2020 - 12.2022
- Identified prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences
- Monitored market conditions, product innovations, and competitors' products, prices, and sales
- Planned, assembled, and stocked product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising
- Negotiated with retail merchants to improve product exposure, such as shelf positioning and advertising
- Answered customers' questions about products, prices, availability, product uses, and credit terms
- Served as main point of contact for clients, answering questions and responding to messages
- Strengthened brand to engage social media community by producing creative and compelling content
- Collaborated with content contributors to build optimization strategies
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends
- Created and finalized quotes to complete deals between company, vendors and customers
- Partnered with marketing team to align sales strategy with brand messaging across communication channels
Co-Store Manager
Boulder Running Company
06.2020 - 07.2021
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity
- Collaborated with visual merchandising team to develop strategies to drive profitability
- Achieved or exceeded business plans on consistent basis by engaging employees in key processes
- Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness
- Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment
- Recruited and hired individuals demonstrating passion, dedication and added value to team
- Encouraged professional growth and talent development in associates to increase performance in all areas
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities
- Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies
- Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves
Education
M.B.A -
Adams State College
Alamosa01.2018
B.S - English
University Of Bolton
Manchester01.2015
Skills
- Advertising
- Budgeting
- Documentation
- Event management
- Leadership
- Sales
- Trade shows
- Training
- Merchandising
- Customer relations
- Sales strategies
- Driving business growth
- Social media trends
- Account management
- Social media management
- Brand development
- Online marketing and advertising
- Brand development and awareness
- Search engine optimization (SEO)
- Team management
- Customer service
- Relationship building
Timeline
Site Expert Trainer
Frito Lay
08.2023 - Current
Social Media & Team Manager
Vfuel Endurance
03.2021 - 04.2024
Co-Store Manager
Boulder Running Company
06.2020 - 07.2021
Military Sales & Events Manager
SOS Hydration
01.2020 - 12.2022
B.S - English
University Of Bolton
M.B.A -
Adams State College
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