Summary
Work History
Skills
Timeline
Generic

Jake Maldonado

CHICO,California

Summary

Experienced with managing parts sales operations, focusing on optimizing inventory and enhancing customer satisfaction. Utilizes strategic planning and effective communication to streamline processes and improve team performance. Track record of building strong vendor relationships and driving sales growth.

Work History

Parts Sales Manager

AutoZone
11.2024 - Current
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
  • Implemented new sales strategies, resulting in higher customer retention rates and overall satisfaction.
  • Increased parts sales by developing and maintaining strong relationships with customers and suppliers.

Sales Associate

Best Buy
12.2023 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Customer Service Cashier

Raley's Supermarket
07.2021 - 04.2023
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Developed and managed relationships with customers to increase customer loyalty.

Skills

  • Operational efficiency
  • Task delegation
  • Brand awareness
  • Sales promotion
  • Stock control
  • Customer service
  • Customer relations
  • Inventory restocking
  • Inventory management
  • Stock management
  • Vendor relations

Timeline

Parts Sales Manager

AutoZone
11.2024 - Current

Sales Associate

Best Buy
12.2023 - 12.2024

Customer Service Cashier

Raley's Supermarket
07.2021 - 04.2023
Jake Maldonado