Jake McCollom
Christiana,TN
Summary
Enthusiastic Sales professional with expertise in communication and negotiating. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales associates with talent for interacting with staff at all levels of organization and public.
Overview
7
7
years of professional experience
Work History
Large Opportunity Sales Rep
Dell Technology
2022.11 - Current
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintain regular pipeline customers while working with ISRs on projects $10,000 or higher.
- Quarterly quota of $1,000,000+
Inside Sales Rep II
Dell Technology
2021.11 - 2022.11
- Responsible for 40+ outbound calls and emails to Small Businesses selling to new prospects and existing customers.
- Upselling existing customers with new products and services.
- Advise businesses on the best technology to make their business successful.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
Quality Assurance Director
Wesley Financial Group
2021.02 - 2021.10
- Pitched clients that previously spoke to a different closer and rejected service. Re-engaged the DM with finding their need - full sales cycle leading to the close.
- Built relationships with clients by instilling trust for us and our product.
- Developed problem solving skills by finding solutions for the customers needs.
Qualification Specialist
Wesley Financial Group
2019.01 - 2021.02
- Cold calling outbound and inbound leads looking to terminate their timeshare.
- Detailed qualification process with clients before setting final appointments for the closer.
Insurance Claims Adjuster
Alfa Insurance
2017.08 - 2019.01
- Reduced claim processing time by efficiently investigating and evaluating insurance claims.
- Negotiated fair settlements for clients by effectively communicating with all parties involved in the claim process.
- Improved customer satisfaction by providing timely updates and resolutions to their claims inquiries.
- Collaborated with legal teams, ensuring proper documentation and representation for complex claims cases.
Sales / Marketing Leader
Sky Inc.
2017.01 - 2017.07
- Door to door sales in the Middle TN area - selling AT&T services to potential customers.
- Trained on consistency in sales and the
system which we used. - Developed the ability to train other sales reps on our product.
- Daily gameplan meetings / setting team expectations for the day to ensure productivity out in the field and closing the pipeline efficiently.
- Interviewed candidates to join my team.
Education
Bachelor of Science - Criminal Justice Administration
Middle Tennessee State University
Murfreesboro, TN12.2016
Skills
- Salesforce, excel, word
- Cold calling, pitch delivery, active listening, public
speaking, direct marketing, client acquisition data
entry.
- Hardworking, team-oriented, self-sufficient, critical thinker, relationship building, diligent, highly driven.
Accomplishments
- Awarded "Most positive customer reviews in 2019" out of all liability adjusters in Virginia, TN, and Georgia.
- During my time at Sky Inc, I ran a successful satellite business trip in Hopkinsville, KY. with my team.
- Promoted to QAD role based on my performance as a QS at Wesley Financial.
- 2014 NAIA National Champion (Cumberland University Baseball)
Timeline
Large Opportunity Sales Rep
Dell Technology
2022.11 - Current
Inside Sales Rep II
Dell Technology
2021.11 - 2022.11
Quality Assurance Director
Wesley Financial Group
2021.02 - 2021.10
Qualification Specialist
Wesley Financial Group
2019.01 - 2021.02
Insurance Claims Adjuster
Alfa Insurance
2017.08 - 2019.01
Sales / Marketing Leader
Sky Inc.
2017.01 - 2017.07
Bachelor of Science - Criminal Justice Administration
Middle Tennessee State University
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