Jake Mersch
Bradenton,FL
Summary
Dynamic operations manager with a proven track record of enhancing communication and slashing missed deadlines. Excelled in logistics and customer service, achieving financial targets and fostering customer retention. Skilled in inventory management and problem-solving, consistently delivering high-quality standards and positive outcomes.
Overview
9
9
years of professional experience
Work History
Manager of Operations
Big Earth Landscape Supply
07.2022 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Yard Worker
Big Earth Landscape Supply
05.2018 - 07.2022
- Maintained grounds by trimming, weeding, and general cleaning.
- Loading of materials for retail customers, as well as landscapers, and shipping carriers.
- Inventory management by way of checking in shipments and unloading/stocking of materials.
- Daily maintenance of heavy loaders and forklifts.
Sales Associate
Sunglass Hut
10.2017 - 03.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sprinkler Pipe Fitter
Taylor Fire Protection
08.2016 - 07.2017
- Upheld high standards for cleanliness on job sites by removing debris after completion of work activities.
- Expedited project completion timelines by coordinating effectively with team members on various job sites.
- Safeguarded property from water damage during system installations or repairs by employing careful techniques that minimized disruption to surrounding areas.
Golf Cart Attendant
Imperial Lakes Golf Club
08.2015 - 04.2016
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
Education
No Degree - Marine Science
Florida Gulf Coast University
Fort Myers, FLAssociate of Arts - General Studies
State College of Florida
Bradenton, FL12-2016
High School Diploma -
Palmetto High School
Palmetto, FL05-2014
Skills
- Logistics Management
- Customer Service
- Inventory Management
- Schedule Management
- Revenue Generation
- Customer Retention
- Problem-Solving
- Organization
- Marketing
Timeline
Manager of Operations
Big Earth Landscape Supply
07.2022 - Current
Yard Worker
Big Earth Landscape Supply
05.2018 - 07.2022
Sales Associate
Sunglass Hut
10.2017 - 03.2018
Sprinkler Pipe Fitter
Taylor Fire Protection
08.2016 - 07.2017
Golf Cart Attendant
Imperial Lakes Golf Club
08.2015 - 04.2016
No Degree - Marine Science
Florida Gulf Coast University
Associate of Arts - General Studies
State College of Florida
High School Diploma -
Palmetto High School
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