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Jake Moore
Myakka City
Summary
Dynamic professional with a strong background in management and customer service, notably as an Assistant Manager at Domino's Pizza. Proven decision-making skills and fundamental knowledge in data analysis using SQL, Power BI, and Excel. Committed to enhancing operational efficiency and delivering exceptional service. Looking forward to stepping into the data analysis world to provide key feedback on any project.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery Driver
Marco's Pizza
09.2024 - Current
Shift Lead
Smoothie King
03.2024 - 09.2024
- Enforced company policies and regulations with employees.
- Helped store management meet standards of service and quality in daily operations.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained new employees and delegated daily tasks and responsibilities.
Assistant Manager
Dominos's Pizza
08.2023 - 02.2024
Delivery Driver
Papa John's Pizza
03.2023 - 08.2023
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Front of House Employee
PDQ Restaurant
07.2022 - 03.2023
- Reset tables between guests by restocking low items and wiping down surfaces.
- Established welcoming atmosphere by greeting each guest warmly..
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Assistant Manager
Domino's Pizza
06.2021 - 04.2022
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Bachelor of Arts - Economics
University of South Florida
Tampa, FL12-2024
Associate of Arts - General Studies
State College of Florida
Bradenton, FL12-2021
Skills
- Decision-making
- Power BI
- Sales experience
- SQL programming
- Data analysis
- Microsoft Excel proficiency
Certification
- Excel Fundamentals, DataCamp - February 20, 2025
- Data Analysis with Excel Power Tools, DataCamp - March 04, 2025
- Advanced Excel Functions, DataCamp - March 04, 2025
- Power BI Fundamentals, DataCamp - March 14, 2025
- SQL Fundamentals, DataCamp - April 09, 2025
Interests
Timeline
Delivery Driver
Marco's Pizza
09.2024 - Current
Shift Lead
Smoothie King
03.2024 - 09.2024
Assistant Manager
Dominos's Pizza
08.2023 - 02.2024
Delivery Driver
Papa John's Pizza
03.2023 - 08.2023
Front of House Employee
PDQ Restaurant
07.2022 - 03.2023
Assistant Manager
Domino's Pizza
06.2021 - 04.2022
Bachelor of Arts - Economics
University of South Florida
Associate of Arts - General Studies
State College of Florida
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