Jake Portell
Farmington,MO
Summary
Quick learner with a positive attitude, known for dependability and organization. Hardworking, passionate, and eager to secure a position working in security or corrections.
Overview
2
2
years of professional experience
Work History
Spectrum Call Center Specialist - Retention
Communications Solutions LLC
12.2022 - 05.2023
- Assisted customers by answering questions and responding to inquiries.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
- Promoted available products and services to customers during service, account management, and order calls.
McDonalds Crew Member/Crew Trainer
Family Trilogy Inc.
05.2022 - 12.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
General Construction Laborer
Lime Painting Of St. Louis
06.2021 - 08.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted crew members with tasks requiring close teamwork and coordination to meet quality specifications.
- Kept sites clean and organized to decrease accidents and increase overall productivity.
Education
DROPPED -
Farmington Senior High School
Farmington, MO09.2022
GED -
Missouri West Action Agency
Park Hills12.2023
Skills
- Conflict Resolution
- Quick Learner
- Management
- Facilities Maintenance
- Decision-Making
- Analytical Thinking
Timeline
Spectrum Call Center Specialist - Retention
Communications Solutions LLC
12.2022 - 05.2023
McDonalds Crew Member/Crew Trainer
Family Trilogy Inc.
05.2022 - 12.2022
General Construction Laborer
Lime Painting Of St. Louis
06.2021 - 08.2021
DROPPED -
Farmington Senior High School
GED -
Missouri West Action Agency
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